The Ohm Collection makes amazing products. I love their skin care and happily buy new bottles whenever I run out. The online shopping experience could have been better, as I did not receive a confirmation of my order, nor did I get a reply after trying to contact them about it through their contact information. I did suddenly receive a track-and-trace code after enquiring about my order, so it must have registered somewhere at least.
Reply The Ohm Collection:
Dear Ingeborg,
We are really sorry you did not have a great experience in the process of ordering from us. In the beginning of October this year we unfortunately experienced a technical issue, so we did not write you a confirmation right away. We tried to contact you about this on October 13th and sent the order as soon as we received your payment. I apologise for this and I really hope you enjoy the products. If you have any questions, feel free to contact us.
Kind regards,
Florien
The Ohm Collection