Reviews

Food4Pets
8.8 / 10
11 reviews
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91% of the customers recommend this company.

11 Reviews

Jonathan Armstrong

7/10

The range of available pet foods is great and the speed of delivery is highly reliable. The past two times though there have been problems with my orders.

The first time an item that was... The range of available pet foods is great and the speed of delivery is highly reliable. The past two times though there have been problems with my orders.

The first time an item that was ordered was not sent. I queried the missing item from my order via WhatsApp and was told I would get a refund. It never happened.

The second time the stock on your website did not match what was available and I ordered something that was out of stock. You sent me a different product instead.

Reply Food4Pets:

Hello Jonathan
I'm sorry to hear that not everything went the way you are used to from us.
Normally, the customer is contacted immediately by one of our staff members if a particular item... Hello Jonathan
I'm sorry to hear that not everything went the way you are used to from us.
Normally, the customer is contacted immediately by one of our staff members if a particular item would be out of stock. And they may not ‘just’ give you another article.
I will of course look into this for you.
In such cases, you can always send me an e-mail.
Regards
Jordy

David Lemaire

9/10

A recommander

Reply Food4Pets:

Merci!

Danielle de Woot

4/10

Vos produits sont bons. La livraison est rapide, mais j'ai toujours des problèmes avec le site Web pour les commandes

Reply Food4Pets:

Bonjour Danielle,
Nous vous remercions pour votre commentaire. Nous sommes désolés de lire que vous continuez à rencontrer des problèmes pour commander par l'intermédiaire de notre boutique en... Bonjour Danielle,
Nous vous remercions pour votre commentaire. Nous sommes désolés de lire que vous continuez à rencontrer des problèmes pour commander par l'intermédiaire de notre boutique en ligne. Nous essayons de vous aider davantage à chaque fois.
Si cela ne fonctionne toujours pas, nous avons passé manuellement la commande pour vous à chaque fois, n'est-ce pas ?
Tout ce que nous pouvons faire, c'est vous demander de visiter notre boutique en ligne via un autre navigateur et d'essayer de passer une commande.
Si vous avez d'autres questions, n'hésitez pas à nous envoyer un e-mail et nous vous aiderons rapidement.

Hilde Smits

10/10

Very good 👍

Reply Food4Pets:

Hi Hilde,
Thank you for your nice review!

Carlo Rotolo

10/10

Everything was nice and smooth: UI experience, price, shipping and treat quality, my cat loved them

Reply Food4Pets:

Wow Carlo, thanks for these lovely words!

Corentin Rosé

9/10

Perfect

Artemisia Tsiara

10/10

Amazing as always

Anouk

10/10

Top!

Christian Courbois

8/10

Good

Daniele Milan

10/10

Quick delivery and food best quality

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