I had a bad experience with Gildeprint. Summary: They made many mistakes, didn't acknowledge their mistakes, and did not respond to many emails. - The colours in the final delivery's cover...I had a bad experience with Gildeprint. Summary: They made many mistakes, didn't acknowledge their mistakes, and did not respond to many emails. - The colours in the final delivery's cover differed from the test order. The colours of the test print were the correct colours, so this is very unfortunate. - I had given careful instructions about the crop locations of the cover and the crop locations were marked on the pdf file as requested. However, they edited the file and chose different crop locations without telling me. This caused the text on the spine to be off-centre. My emails asking why they had changed this were left unanswered. I had to correct this the old-fashioned way with a test print and ruler. - Gildeprint has a booklet with information about printing theses which is very outdated. The options I chose were not available anymore. So I just had to go with their choices instead of making informed choices myself. - Gildeprint caused several delays. Because of a deadline, this made it impossible for me to switch to another printer, which I would have certainly done otherwise.
M Goudsmit
10/10
Prachtig eindresultaat en vriendelijke en snelle service
Carolin
1/10
A horrible nightmare!
TU Delft
1/10
Extremely bad
TU Delft
1/10
They made terrible color mistake in printing, but do not take any responsibility. I couldn't receive sample although they insisted it should be sent. I couldn't help going ahead due to the time...They made terrible color mistake in printing, but do not take any responsibility. I couldn't receive sample although they insisted it should be sent. I couldn't help going ahead due to the time restriction for my defense. When I received copies, I found that some color graphs were messed up. Red lines become blue and vice versa.
They attributed it to my fault that I didn't carefully check when they send me a digital proof. However, it shouldn't make sense I check every pages. For this color error, how can I image they would make such a stupid and rudimentary mistake?
This is an extremely sneak and creepy strategy to put all the responsibility to the customers and to hide their mistakes.
Ines Rodrigues
10/10
I had a great experience with Gildeprint. They provided an extremely effective service and always answered all my questions in a short time. The quality of the thesis was great and delivered right...I had a great experience with Gildeprint. They provided an extremely effective service and always answered all my questions in a short time. The quality of the thesis was great and delivered right on time! The final price was adequate. I advise this service to anyone who needs to print their thesis
Maastricht University
2/10
Overall my experience with Gildeprint was TERRIBLE. I do not recommend the extra stress during an already time-sentive and demanding time like your PhD defence. Gildeprint never kept their time...Overall my experience with Gildeprint was TERRIBLE. I do not recommend the extra stress during an already time-sentive and demanding time like your PhD defence. Gildeprint never kept their time promises, they weren't responsive to emails, they printed the bookmark with the WRONG date despite several emails highlighting the error, they printed my books in such LOW QUALITY you could not read my institutional logo, and they delivered the new books LATE.
Niels Reinders
9/10
Very good results, that is what counts. Fair price also. Sometimes communication was slightly meagre, but adequate.
Milan
9/10
Responsive and on time. They made a really nice print of my booklet. And it arrived as agreed. Booklet design is not their strong side, so that part is better to do yourself.
UI
1/10
Hele slechte ervaring met Gildeprint, ik ben vanaf het begin af aan slecht geholpen: geen reactie op mail, geleverde boeken waarvan de gekleurde pagina's loszitten, blauwe streep op de omslag die...Hele slechte ervaring met Gildeprint, ik ben vanaf het begin af aan slecht geholpen: geen reactie op mail, geleverde boeken waarvan de gekleurde pagina's loszitten, blauwe streep op de omslag die daar niet thuis hoort!! Er werden nieuwe boeken geleverd en wat blijkt dat de gekleurde pagina's in mn boekje nog steeds loszitten! Controleer het even voordat je het opstuurt. Hier wil je toch niet tegenaan lopen tijdens de meest spannende fase van je PhD, dit zorgt alleen maar voor extra stress.
Ps. die mooie lijst met de omslag van het proefschift die mijn gepromoveerde collega's hebben ontvangen, heb ik niet gekregen... I
