Reviews

Mallegrom Veiligheidsschoenen
8.9 / 10
1222 beoordelingen
Schrijf beoordeling

96% van de klanten beveelt dit bedrijf aan.

Reactiesnelheid
9/10
Info over verloop order
8.6/10
Snelheid levering
8.4/10
Bestelgemak
9/10
Klantvriendelijkheid
9/10
Informatie op de website
8.8/10
After sales
8.6/10

1222 Reviews

Leonard Bulten

7/10

Super

Sterke punten

Antwoorden mail, verzendsnelheid, retourneren

Verbeterpunten of tips

.

Paul Janssen

10/10

Netjes

Sterke punten

Nvt

Verbeterpunten of tips

Nvt

Hylco Hoogendoorn

6/10

Jammer dat het bijna een week duurde , ben er wel blij mee

Sterke punten

Website

Verbeterpunten of tips

Sneller leveren (stond dat er voorraad was )

Reactie Mallegrom Veiligheidsschoenen:

Levering 1-2 dagen staat er inderdaad. Dat is onjuist, gaan we snel aanpassen. Hartelijk dank voor de opmerking

Alwin Winkel

8/10

Correcte afhandeling retour

Sterke punten

.

Verbeterpunten of tips

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john van waterschoot

8/10

Aankoop schoenen

Sterke punten

Snel geregeld

Verbeterpunten of tips

Geen

Freek Heuven van Straereling

9/10

Jaarlijkse bestelling gedaan. Snel geholpen en snel in huis

Sterke punten

Goede kennis en snelle service

Verbeterpunten of tips

nvt

Th j j piels

10/10

Top sokken lekker warm goed pas vorm

Sterke punten

levering goede comunicatie

Verbeterpunten of tips

geen zo doorgaan

Lloyd Steve

8/10

Positief. Communicatie zeer goed.

Sterke punten

Communicatie en afleveren zoals besteld.

Verbeterpunten of tips

?

P J Roche

5/10

Problems; First, luckily I didn't automatically click to confirm the order before making sure it was correct, or all the socks I asked for would have been in the wrong size. For whatever reason, I... Problems; First, luckily I didn't automatically click to confirm the order before making sure it was correct, or all the socks I asked for would have been in the wrong size. For whatever reason, I had to re-do the sock-size request several times before they finally showed up on the final order in the correct size. And then my bancontact card wouldn't work because your system was messing up again. But it was handy you were available on a Saturday to respond to my emails.

Then came the delivery, which, thankfully was impressively fast, but with issues. One "bestelling" was split into 3 boxes and apparently given to two different couriers services, B-post and DHL and what happened was we got one box, a neighbour to our left got another and the neighbor to our right got the third. Ridiculous. One order should be sent at one time using one courier, or, if not possible, given different order numbers so emails make sense.

Lastly, a warning, or tip should be placed on the Italian made Sixton 81156-05 Montana S3. I order a size 44 along with the same size in the Cofra Cofra Bering S3 which are an exact fit, but with the Sixton, the top of my feet feel crushed, the sides; like they're in prison and my heels are sore. I'm sure a size 45 would be too big, especially for my left foot, so I'll have to break them in but I'll have to bleed to do so!

Sterke punten

Fast email response. Order sent out much quicker than xpected

Verbeterpunten of tips

Website issues, One order slip in 3, sent via different couriers; not good.

jeffrey pas

10/10

Prima

Sterke punten

alles heel snel

Verbeterpunten of tips

heb niets

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