The experience was phenomenal

They don't listen to the client query. At the end of February they debit me before the debit date and there was no enough funds in the account and I have to pay for the bank charges. I did raise this concern and I clearly specify that my pay date is the 23rd that is why I choose the debit date of the 23rd. Even if the 23rd fall on Saturday or Sunday or public holiday I sill get my pay on the 23rd. The consultant that I was speaking to him agrees with me on that that they will never do it again. At the end of March they debit me again on the 20th before my pay date lucky there was funds in the account. This is the reason why I say you raise your voice they can't hear you.

I requested a change in policy, and the effectiveness of the agent was truly great

They never pick up calls. I have been waiting for them to process my claim and till now they haven't. They just said it was approved but there is no money. This has caused a real inconvenience in preparation for my father's funeral.

good

Excellent customer service

It was very good...Actually they have exceeded my expectations

Excellent

Die nodige regstellings met betrekking tot die begunstigdes op my lewenspolis is na vele oproepe en e-posse nog nie ten volle reggestel nie.

Very helpful. Nhlanhla was very patient and he explained everything to me throughly. Can he get a raise

Clear, attentive thorough

I like the fact that they update me at all times and the affordability

😓😓😓

Good

It was excellent