Reviews

MiWayLife.co.za
8.1 / 10
1285 reviews
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88% of the customers recommend this company.

1285 Reviews

Deshea Sungula

8/10

Happy with the very affordable life cover premium. Unhappy with the fact that I cannot amend the funeral cover for my family, I can't update funeral cover for my spouse and cannot add our children... Happy with the very affordable life cover premium. Unhappy with the fact that I cannot amend the funeral cover for my family, I can't update funeral cover for my spouse and cannot add our children because I did not add them in the set period after their birth. That is not good because life circumstances change, in that point in time I could not afford to have a higher premium and now that my financial state is looking better I can afford I am denied the opportunity.

Razina Banu Haniff

1/10

I am a policy holder however I am very disappointed as I have not received my Policy documents over a year I have been waiting. MMWL008611599.

Reply MiWayLife.co.za:

Good day Razina,
We apologize for not getting things right the first time. An agent will contact you shortly to assist with your query.
Kind regards
MiWayLife Team.

Mothupi Mamokete Constance

9/10

Helpful

Reply MiWayLife.co.za:

Good day Mothupi,
Your feedback gives us the drive to always cater to your every need. Count us to be by your side.
Kind regards,
MiwayLife Team.

Thabisile Sithole

9/10

Always the best experience

Reply MiWayLife.co.za:

Good day Thabisile,
Thank you for sharing your experience with us. We strive to exceed your expectations consistently.
Kind regards
MiWayLife Team.

Charlotte Thatelo

6/10

Okay

Reply MiWayLife.co.za:

Good day Charlotte,
Thank you for your review. Feedback from our clients serves as a blueprint to better our service going forward.
Kind regards
MiWayLife Team.

Bukiwe

10/10

My experience has been so good for me so far.

Reply MiWayLife.co.za:

Good day Bukiwe,
Thank you so much for taking the time to leave a review about our services. Our customer feedback guides our business and helps us to keep improving the services we... Good day Bukiwe,
Thank you so much for taking the time to leave a review about our services. Our customer feedback guides our business and helps us to keep improving the services we provide.
Kind regards
MiWayLife Team.

MiWayLife

10/10

MiWayLife

Reply MiWayLife.co.za:

Good day Shazwame,
Thank you for the kind message about our service. We strive to offer 10/10 service.
Kind regards
MiWayLife Team.

Mariaan van Aswegen

1/10

Lifecover was pre-approved, said they would contact me in a few days to arrange medical tests if needed.A few days later i received an email stating that the policy was declined due to not reaching... Lifecover was pre-approved, said they would contact me in a few days to arrange medical tests if needed.A few days later i received an email stating that the policy was declined due to not reaching me when they called (there were no calls made to me)- I then contacted them asking why it was declined if I was never contacted.They arrange for someone to call me back, she asked 4 questions- kept me on hold for a long time...proceeded by telling me the cover was denied.Keep in mind - all just before end of April.THEY STILL PROCEEDED WITH THE DEBIT ORDER - The bank can't reverse the debit order due to being "locked/closed" on Miways' side.This isn't right, the policy was declined but it's still fine to take my payment??!I'm not happy I want my debit order amout paid back - why do you set up the debit order to go off if the policy wasn't accepted and approved on your side??!
I understand that you can't approve all policies, but how can you still collect a debit order on a declinded policy?

No one is attending to the matter - No contact from Miway at all.

Reply MiWayLife.co.za:

Good day Mariaan
We apologize for the bad experience that you had with us. An agent will contact you to assist with the query.
Kind regards
MiWayLife Team.

Siyabonga

9/10

Great

Reply MiWayLife.co.za:

Good day Siyabonga,
Trust us to be effective and efficient in all areas of our services. Your review is appreciated.
Kind regards
MiWayLife Team.

Kenny Jantjies

9/10

It Was Good and Very Professional

Reply MiWayLife.co.za:

Good day Kenny,
Thank you for taking the time to write this wonderful review. We are pleased to hear that our agents are providing excellent service to our clients.
Kind... Good day Kenny,
Thank you for taking the time to write this wonderful review. We are pleased to hear that our agents are providing excellent service to our clients.
Kind regards
MiWayLife Team.

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