Reviews

8.1 / 10
1287 reviews
Write a review

88% of the customers recommend this company.

1287 Reviews

Lyle

1/10

I enquired with Miway for a quote for car insurance about a month ago. A few days later, I was sent policy documents for a life insurance policy that I did not ask for, nor did I give my consent to... I enquired with Miway for a quote for car insurance about a month ago. A few days later, I was sent policy documents for a life insurance policy that I did not ask for, nor did I give my consent to open up said policy in my name. This is ILLEGAL, no matter how you look at it. I will never do business with them purely based on the fact that they do not seem to be trustworthy in the way personal information is handled. Promotional policy or not, this requires EXPLICIT permission before a policy is registered. I will not do business with Miway ever, even if only based on principle alone. And just to top it all off, not a single request to cancel the policy, irrespective of which of the countless email addresses I sent requests to, was even acknowledged let alone actioned. Pathetic showing in every regard, definitely not recommended.


Lorenzo

1/10

Illegally signed me up for life cover without my consent, when I EXPLICITLY denied any and all forms of marketing, information reuse etc.

Reply MiWayLife.co.za:

Good day Lorenzo
Please reply to our email with your details so that an agent is able to assist or contact us on 0860 64 54 33 so we can resolve your query.
Kind regards
MiWayLife Team.


Miway

5/10

Average


Afrika Mohale

5/10

I have requested for my life cover policy documents, the consultant said she has emailed the documents. It's been a week and I haven't received them. When sending someone n email keep them on the... I have requested for my life cover policy documents, the consultant said she has emailed the documents. It's been a week and I haven't received them. When sending someone n email keep them on the line until their query has been resolved, in this case where I receive the requested document in my inbox.

Reply MiWayLife.co.za:

Good day Afrika
Thank you for taking our call allowing us the opportunity to resolve your query.
Kind regards
MiWayLife team


Leonora Vorster

8/10

Good


Miway

9/10

Good


Miwaylife

9/10

It is resonable

Reply MiWayLife.co.za:

Good morning Elizabeth,
Thank you for the feedback. We really appreciate you taking the time out to share your experience with us.
Kind regards
MiWayLife Team.


Miway

9/10

So far so good

Reply MiWayLife.co.za:

Good morning Moroka
Thank you for the review. We appreciate your feedback and are continuously exploring different paths to improve our services.
Kind regards
MiWayLife Team.


Tshogishi

4/10

MiwayLife is helping and with good service all the time.

Reply MiWayLife.co.za:

Good day Tshogishi,
Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us and showing recognition where it is due.
Kind...
Good day Tshogishi,
Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us and showing recognition where it is due.
Kind regards
MiWayLife Team.


MiWayLife

10/10

Exceptional

Reply MiWayLife.co.za:

Good day Thobile,
Exceptional service is a badge that we wear with pride here at MiWayLife.
Thank you for such a fantastic review.
Kind regards
MiWayLife Team.