Reviews

MiWayLife.co.za
8.1 / 10
1309 reviews
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88% of the customers recommend this company.

1309 Reviews

Bongani Madlala

4/10

Very, very poor.
MiWay doesn't look after their members and or clients.

Reply MiWayLife.co.za:

Good day Bongani,
We are sorry to hear about your bad experience. Please note that we have escalated your matter to our short-term team.
Kind regards
MiWayLife Team.

MiWayLife.co.za

4/10

The pricing on your life cover is expensive. Reducing it by even as much as R400 000 does nothing to the premium

Reply MiWayLife.co.za:

Good day Dunisani
Thank you for writing to us. Please note that whilst the benefit amount can be adjusted to suit the policyholder's preference, the premium will be determined by age-related... Good day Dunisani
Thank you for writing to us. Please note that whilst the benefit amount can be adjusted to suit the policyholder's preference, the premium will be determined by age-related increases and economic and market factors. Therefore, the premium is not guaranteed to stay the same.
Kind regards
MiWayLife Team.

Leon Botha

2/10

Double debit order went off 29th November, the problem wasn't solved, meaning I lost R1044

MiWayLife

10/10

It is good, improve the answering of calls, so that customers do not wait long time until the consultants be available

Reply MiWayLife.co.za:

Good day Bongani,
Thank you so much for taking the time to leave a review about our services. Our customer's feedback guides our business and helps us to keep improving the services we... Good day Bongani,
Thank you so much for taking the time to leave a review about our services. Our customer's feedback guides our business and helps us to keep improving the services we provide.
Kind regards
MiWayLife Team.

Mokete Christopher Lebitso

10/10

Awesome staff. Well trained staff who uphold high standards of professionalism

Reply MiWayLife.co.za:

Good day Mokete,
We invest in our employees to deliver the best services. Thank you for sharing your experience with us.
Kind regards
MiWayLife Team.

Deon Ogle

7/10

Quick easy process regarding claims, but the call centre should advise the client on the first confirmation email what the documents is they require and email address they need to send to as i had... Quick easy process regarding claims, but the call centre should advise the client on the first confirmation email what the documents is they require and email address they need to send to as i had to go and look at website to get the information.

Reply MiWayLife.co.za:

Good day Deon,
Thank you so much for taking the time to leave a review about our services. Our customers' feedback guides our business and helps us to keep improving the services we... Good day Deon,
Thank you so much for taking the time to leave a review about our services. Our customers' feedback guides our business and helps us to keep improving the services we provide.
Kind regards
MiWayLife Team.

Jeannine Lamprecht

1/10

Be very careful and read all documents thoroughly. I canceled my life and home insurance today. Their customer service is extremely poor

Pulane

10/10

Great

Reply MiWayLife.co.za:

Good day Pulane,
Your kind words are really appreciated . We enjoy making our customers happy and making them feel valued.
Kind regards
MiWayLife Team.

Clement

2/10

Disappointing

Reply MiWayLife.co.za:

Good day Clement,
Thank you for taking the time to share your feedback and taking our call. We are truly sorry to hear that your experience did not meet the high standards we strive to uphold.... Good day Clement,
Thank you for taking the time to share your feedback and taking our call. We are truly sorry to hear that your experience did not meet the high standards we strive to uphold. Your feedback helps us improve our services and is appreciated.
Kind regards
MiWayLife Team.

Mochwanyane

10/10

Good

Reply MiWayLife.co.za:

Good day Mochwanyane,
Thanks so much for taking the time to leave us a 5-star rating – it's much appreciated!”
Kind regards
MiWayLife Team.

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