Reviews

Origin - luxury wallcoverings
6.4 / 10
39 reviews
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67% of the customers recommend this company.

39 Reviews

Jo Byrne

8/10

Good

Loes Dundas

10/10

Good service

Evelien van Hercules

8/10

Ok

Simone Sinclair

2/10

I have been waiting over 2 weeks to receive samples that were required quickly. So cant review the product, but customer services not particularly helpful

Reply Origin - luxury wallcoverings:

Hello Simone,
I checked it for you.
We sent the samples to you by post on September 6. You should have already received this.
We kindly request that you send us an email to... Hello Simone,
I checked it for you.
We sent the samples to you by post on September 6. You should have already received this.
We kindly request that you send us an email to info@originwallcoverings.com with your order number so that we can send the samples to you again.
Our apologies for the inconvenience.
Kind regards,
Origin Wallcoverings

Chanelle Tucker

1/10

I am in the UK and ordered some wallpaper from this company, the wallpaper never arrived, I chased and they said it had been returned to them, I asked if they could re-send it to me, I was told no,... I am in the UK and ordered some wallpaper from this company, the wallpaper never arrived, I chased and they said it had been returned to them, I asked if they could re-send it to me, I was told no, I would have to re-order it again, I didn't want a refund, I wanted the wallpaper I ordered. I was given a refund, but because the transaction was in Euros, I was charged a transaction fee by my bank, I asked Origin to refund the transaction fee as I never received the product and I was told no, so I am out of pocket and without the product, I will not be ordering anything else from this company in future.

Annie Bowditch

1/10

Not good!

Reply Origin - luxury wallcoverings:

Hello Annie,
We are sorry that you are not satisfied.
We sent the samples to you by post from the Netherlands on January 11. The post from the Netherlands to England can sometimes take 2... Hello Annie,
We are sorry that you are not satisfied.
We sent the samples to you by post from the Netherlands on January 11. The post from the Netherlands to England can sometimes take 2 weeks.
Kind regards,
Origin Wallcoverings

Rob Jansen

1/10

I am still waiting For the samples

Reply Origin - luxury wallcoverings:

Hello Rob,
We're sorry you haven't received your samples yet.
Would you be so kind to send us an email (info@originwallcoverings.nl) with your order number? We will check it for you.
We... Hello Rob,
We're sorry you haven't received your samples yet.
Would you be so kind to send us an email (info@originwallcoverings.nl) with your order number? We will check it for you.
We apologize for the inconvenience!
Kind regards,
Origin Wallcoverings

Justin Schrijvers

4/10

Bij een sample een kortingsbon ontvangen voor gratis behanglijm. Bij bestelling van een aantal rollen behang blijkt deze slechts geldig te zijn tot 2022 (sample is ontvangen oktober 2023) na mail en... Bij een sample een kortingsbon ontvangen voor gratis behanglijm. Bij bestelling van een aantal rollen behang blijkt deze slechts geldig te zijn tot 2022 (sample is ontvangen oktober 2023) na mail en belcontact kunnen zij hierin niets betekenen om de gratis behanglijm alsnog toe te voegen, enkel bij een nieuwe bestelling (bestelling was nog niet verstuurd, slechts een kwestie van potje behanglijm in de doos bijvoegen. Nee was het antwoord.

De bestelling is bij mij thuis aangekomen en direct geretourneerd. Nu wachtende op restitutie van het reeds betaalde bedrag.

Sophie Dammekens

5/10

Fast delivery. Samples were too small. 1 was not the right product. (Number was a different sample. Not the one from the picture)

Reply Origin - luxury wallcoverings:

Hello Sophie,
We are sorry that you did not receive the correct sample.
Would you please send us an email about this (info@originwallcoverings.nl) with your order number. We would like to... Hello Sophie,
We are sorry that you did not receive the correct sample.
Would you please send us an email about this (info@originwallcoverings.nl) with your order number. We would like to send you the correct sample.
We apologize for the inconvenience!
Kind regards,
Origin Wallcoverings

Martine Van Gheem

10/10

Excelent

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