Reviews

Quooker
8.7 / 10
1791 reviews
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1791 Reviews

Lara Melrose

1/10

Appalling customer service

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We are sorry to hear this and have emailed you for some further information.

Michael Sheldon

8/10

None

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Thanks for your kind review !

Ketan Bhimani

8/10

Great product but expensive for what it is.

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Bruce Fireman

7/10

The key feature is instant hot water. It's versatile in that the same tap also delivers chilled still water and sort-of but not very sparkling water as well as domestic mains water and hot water.... The key feature is instant hot water. It's versatile in that the same tap also delivers chilled still water and sort-of but not very sparkling water as well as domestic mains water and hot water. However, there is one obvious design fault in that the swan neck does not reach far enough into a large sink. The washing up liquid dispenser is a complete and irritating waste of money as its neck only just pokes out over the sink. Is the device worth it? Yes, if you can afford it, because when you want a cup of tea you've got boiling water available instantly.

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Andrew Rodgers

10/10

So much more convenient then a kettle and much nicer to look at!

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Charnwood Kitchens

10/10

No more boiling kettles safer with children about. No trailing wires. Efficient, space saving, easy to use. I love everything about it I would highly recommend. Fabulous

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Katie Bradford

8/10
(Bewerkt)

Swift boiling water is habit-forming though the chilled water option is not always immediate.

Bandlrobbo@blueyonder.co.uk

10/10

Convenient use

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John Stratton

2/10

We had a pin hole leak on our Quooker tap pipe that, over a period of time, caused damage to our kitchen floor-resulting in it ‘blowing’ in several places.( brand new kitchen by the way) It was also... We had a pin hole leak on our Quooker tap pipe that, over a period of time, caused damage to our kitchen floor-resulting in it ‘blowing’ in several places.( brand new kitchen by the way) It was also extremely unsafe. We had a qualified professional Plummer out to assess the problem, he discovered the leak and we subsequently contacted Quooker. They sent out an engineer, who took photographs and advised if we hadn’t heard anything after a week to contact them….that was 2 months ago. The person we are dealing with does not reply to any emails, despite asking us for an invoice after an assessment to put the flooring right was requested and sent. We are currently still out of pocket for the cost as our tradesperson has received no payment…despite the invoice being addressed to him as requested by Quooker. A chase up email has been ignored.It’s just not good enough…the customer service if you have an issue is clearly appalling and, for a higher end brand, we expected far better!

Reply Quooker:

We are sorry to hear this and will escalate matters and revert to you promptly.

Suzanne Brady

10/10

Having instant boiling water is brilliant.

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Thanks for your kind review !

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