Reviews

Quooker
8.7 / 10
1791 reviews
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1791 Reviews

Jacyn Heavens

7/10

We have loved our Qooker appliance, but was unaware that it would need such regular, and quite expensive servicing - because we live in an area of hard water, the scaling is quite significant and... We have loved our Qooker appliance, but was unaware that it would need such regular, and quite expensive servicing - because we live in an area of hard water, the scaling is quite significant and can negatively impact the performance of the tap.

Reply Quooker:

Thanks for your kind score and we do offer the items on a supply only basis so you can arrange self-servicing and you may find this is more cost effective. That aside we do try and keep the... Thanks for your kind score and we do offer the items on a supply only basis so you can arrange self-servicing and you may find this is more cost effective. That aside we do try and keep the maintenance costs as low as we can and work very hard on this. If you ever find yourself feeling a charge is perhaps not reasonable then please let us know.

Justin Pardy

10/10

So convenient, easy to install

Reply Quooker:

Thanks for your kind review !

Gweb

2/10

Unsafe, constantly breaks, cannot get through to customer service

Reply Quooker:

We are sorry to hear this however we are a responsive company that cares about its customers. We have not been able to find any emails or service forms on your account so I will email you now with... We are sorry to hear this however we are a responsive company that cares about its customers. We have not been able to find any emails or service forms on your account so I will email you now with my details so we can pick this up Monday for you.

Alex Calder

10/10

We had boiling water taps in our previous house so when we moved we had to have one fitted. The Quooker we chose was ideal and works perfectly.

Reply Quooker:

Thanks for your kind review !

Rajni Shah

2/10

Cold water not working. Cannot get through to customer service for help, waiting for over 30 minutes twice

Reply Quooker:

We are sorry to hear this and are working today and phones are open with not wait time so perhaps try us now or alternatively I have emailed you and if you share your number, we will call you back.

Annette Karim

8/10

I am very pleased with my Quooker, instant boiling water and no need for a kettle, what l am not impressed with is the plastic pipe inside the Quooker to rinse the plates, it is very stiff and... I am very pleased with my Quooker, instant boiling water and no need for a kettle, what l am not impressed with is the plastic pipe inside the Quooker to rinse the plates, it is very stiff and difficult to use, it looks easy on TV and l would not have paid the extra money to have it if l had known.

Reply Quooker:

Thanks for your review and it sounds like you have the hose weight trapped in the sink cupboard which will be restricting its action. Please ensure the weight is free and if you have any challenges,... Thanks for your review and it sounds like you have the hose weight trapped in the sink cupboard which will be restricting its action. Please ensure the weight is free and if you have any challenges, please email s.johnson@quooker.co.uk.

Walker-duncalf Property

9/10

It's one of the best things in our kitchen

Reply Quooker:

Thanks for your kind review !

Oliver Fox

3/10

Boiling water spits everywhere so you end up burning yourself everytime

Reply Quooker:

We are sorry to hear of this and have emailed you for a video so we can see the action.

Naomi Harris

7/10

Took the water pressure down so takes a long time to fill a bowl of washing up water

Reply Quooker:

Thanks for your kind review and we shall be in contact regarding your water pressure.

Gordon Dundas

10/10

Brilliant appliance and economical

Reply Quooker:

Thanks for your kind review !

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