Reviews

Quooker
8.7 / 10
1781 reviews
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1781 Reviews

Chris Holyok

9/10

It is an essential piece of kit for the modern kitchen - we would not want to live without one.

Reply Quooker:

Thanks for your kind review !

Michael Wright

10/10

Quick, efficient and time-saving

Reply Quooker:

Thanks for your kind review !

Susan Berry

10/10

Easy and quick and hopefully saving on energy costs

Reply Quooker:

Thanks for your kind review !

Lee Bali

8/10

Great product but the black taps show up like scale which is very difficult to remove without chemical cleaners which your rep told us NOT to use. Black finish also scratches easily

Reply Quooker:

Thanks and that should not be the case so we shall be in touch.

Ewan Boyle

7/10

Cost

Reply Quooker:

Thanks for your kind review and the Quooker will pay for itself over its lifetime. It also is very sustainable way of delivering your water needs.

Andrew Dillon

10/10

Great product, bought the Classic Fusion Round in brass, only gripe is the spout projection is too short for my belfast sink as previously had a Franke pull out tap, not yet had any dealings with... Great product, bought the Classic Fusion Round in brass, only gripe is the spout projection is too short for my belfast sink as previously had a Franke pull out tap, not yet had any dealings with their service side which gets a lot of negative feedback from what i am seeing

Reply Quooker:

Thanks for your kind review score and we do issue details of the reach so that is something you can check on before purchase and in terms of our service we are proud our review scores and they are... Thanks for your kind review score and we do issue details of the reach so that is something you can check on before purchase and in terms of our service we are proud our review scores and they are reflective of a good overall service so we are a little concerned to read your comment and shall email you for some more information,

Jay Moss

4/10
(Bewerkt)

Email contact satisfactory.
Visiting engineer addressed issues by second visit. Ordering C°2 cylinders and returning empties a bit of a chore.

Reply Quooker:

We are sorry to hear of this and we shall contact you to discuss matters further.

Kate Lasbury-carter

2/10

Awful customer service. Caused a leak with significant damage to a brand new kitchen from a repair to a fault with their tap and refused to admit liability despite previously doing so.

Reply Quooker:

We are sorry to read this and if we are at fault we will always act in a fair way. We shall be in touch to discuss this in more detail.

Mack

2/10
(Bewerkt)

Terrible customer service didn’t call back to discuss issue when asked for a specific day so I had to chase again. Fitted a different tap as a result.

Reply Quooker:

We are sorry to hear of your concerns however we cannot find any record of you contacting Quooker to purchase a system however we see you have an opted for a different manufacturer now and we wish... We are sorry to hear of your concerns however we cannot find any record of you contacting Quooker to purchase a system however we see you have an opted for a different manufacturer now and we wish you well with your purchase.

Paul Collier

9/10

Very professional and helpful

Reply Quooker:

Thanks for your kind review !

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