Reviews

Quooker
8.7 / 10
1781 reviews
Write a review

1781 Reviews

Paul Smith

8/10

Quality and design if brilliant. Not sure if I have an installation issue however but I do have a very low flowrate in the chilled function which is a frustration in how slow it runs.

Reply Quooker:

Thanks and the flow of the chilled is deliberately slower than the cold as we chill and filter on demand. If you wish to discuss this with us please let us know.

Jayne Campbell

10/10

Very happy with my Quooker although it has stopped heating the water a couple of times. Difficult to find answer on website but easily remedied once I did.

Reply Quooker:

Thanks for your kind review score.

Craig Watson

10/10

Excellent product

Reply Quooker:

thanks for your kind review !

Julia Walsh

10/10

I would recommend Quooker. At this time though it is more of a luxury and I’ve not yet worked out if it’s more expensive to run.

Reply Quooker:

Thanks and it will save you energy , water , time and money -a real money saver !

Michael Cohen

8/10

Generally love it but sometimes it stalls and doesn't work

Reply Quooker:

Thanks for your kind review score and give us a call if you have a concern about the operation of the system.

Mark Wolstencroft

10/10

Reliability and best hot water tap there is

Reply Quooker:

Thanks for your kind review !

Stephen Giblin

10/10

It is so easy to use and is energy efficient

Reply Quooker:

Thanks for your kind review score !

Maruti

4/10

I tried to register my newly replaced Quooker tank as the old tank wasn't working and I got a message that the serial number 'XXXXXXX' is not recognised.
I tried to speak to someone re above... I tried to register my newly replaced Quooker tank as the old tank wasn't working and I got a message that the serial number 'XXXXXXX' is not recognised.
I tried to speak to someone re above wasted nearly an hr due to pathetic service from your staff. When contacted initially my call was transferred but no reply for atleast 28 mins and then the call got disconnected. Again I tried the same number and I explained to staff the reason for the call and he didn't say anything and transferred the call with no answer at the time of sending this email.
Now looking at your service levels I regret getting your product as service at your end became a piece of joke.

Reply Quooker:

We are sorry to hear this and have had some challenges with the portal however will call you today to assist.

John Jeffrey

10/10
(Bewerkt)


The after sales service is excellent

J Beery

8/10

It’s easy to use and saves on water, but water never runs completely freezing anymore

Reply Quooker:

Thanks for your review and the chilled will always be 5 degrees lower than your normal cold. It would not be freezing and the recent warm weather may have caused a slight change. If you wish to... Thanks for your review and the chilled will always be 5 degrees lower than your normal cold. It would not be freezing and the recent warm weather may have caused a slight change. If you wish to discuss this with us please do not hesitate to give us a call.

Feedbackcompany.com uses Cookies. Please read our Cookie Policy for more information. You accept cookies by continuing or closing this message.