The hotel is nice and clean. Spa is excellent. However the person at the reception desk was not helpful and nice when I asked for an invoice during check-out. She told me I can not get the invoice...The hotel is nice and clean. Spa is excellent. However the person at the reception desk was not helpful and nice when I asked for an invoice during check-out. She told me I can not get the invoice since I booked the room via booking and I should ask booking to send the invoice to me. When I asked support from the manager she also refused the reuqest. I had to leave the hotel without having the invoice and they were very rude to me. I travel since several years and book always via booking and finally get an invoice at the hotel desk. This is not an issue for other hotels. I asked help from booking and they promised to contact you as well directly to send me an invoice, since this is your duty. All in all I am very disappointed because of this case.
Anoniem
10/10
May long weekend
Campsite idea for walking and cycling. Campsite very relaxing and quiet. Idea location for all
Leonora
5/10
Family Stay
Home was brilliant some utensils didnt work well, would have been nice to have an English version of how appliances worked
Angeline
10/10
Family stay
Location was good, not far from the harbour. Room standard surpass my expectations. Spacious, clean and cosy. Breakfast was not buffet style but service was excellent.
Steph
10/10
The best weekend with friends
We were a group of 14 friends from the UK staying at Cape Helius for a long weekend. Amazing holiday park. Villas just perfect. All the staff so friendly...The best weekend with friends
We were a group of 14 friends from the UK staying at Cape Helius for a long weekend. Amazing holiday park. Villas just perfect. All the staff so friendly and helpful. Only a 10 minute walk to the harbour. We had such an amazing time. We will definitely be back again.
Anoniem
10/10
Get a lot for what you pay Very kind people good service Very clean and beautiful
Steve
9/10
Clean n tidy, staff very helpful, all round good experience
Anoniem
4/10
Ok park but very dirty bungalow
Very dirty bungalow. Wasn’t cleaned at all. And when highlighting at the reception on arrival,, they just said ‘we’ll note it’, without offering cleaning...Ok park but very dirty bungalow
Very dirty bungalow. Wasn’t cleaned at all. And when highlighting at the reception on arrival,, they just said ‘we’ll note it’, without offering cleaning not come by. How nonchalant can you be
Emel
10/10
Perfecto
It was amazing experience for me and with my friends so all of the opportunities were programmed and fascinating. Thank you so much for everything my kind Roompot Family 🩶
Anne-Laure
10/10
Surprise!
It was a good surprise - everything was above our expectations