Reviews

Royal Coster Diamonds
9.4 / 10
236 reviews
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98% of the customers recommend this company.

236 Reviews

Volo

10/10

Best company ever

Reply Royal Coster Diamonds:

We appreciate your kind words.

JF Reconnu

2/10

Very good experience, very nice people, but.... I had no experience with diamond and their cost, I have been trustful a well known company would practice average market price. I am now back home and... Very good experience, very nice people, but.... I had no experience with diamond and their cost, I have been trustful a well known company would practice average market price. I am now back home and can compare with other brands available (checking only well known and serious site) and it appears I paid almost double the best price on the market for the stone. That's very very disapointing!

Reply Royal Coster Diamonds:

Dear JF Reconnu,
Thank you for sharing your experience with us and for your kind words about our team. We’re delighted to hear that you enjoyed your visit.
At Royal Coster Diamonds, we only... Dear JF Reconnu,
Thank you for sharing your experience with us and for your kind words about our team. We’re delighted to hear that you enjoyed your visit.
At Royal Coster Diamonds, we only offer the highest-quality diamonds sourced responsibly, crafted by master polishers with trusted certifications. We understand that transparency and trust are vital, especially when investing in something as valuable as a diamond. We regret to hear about your concerns regarding pricing, as it’s very important to us that every customer feels confident in their purchase.
Please send an email to helpdesk@royalcosterdiamonds.com, so we can help you further.
With brilliant regards,
Royal Coster Diamonds

SIMONA INDRRICA

8/10

QUALIFIED AND VERY NICE STAFF

Reply Royal Coster Diamonds:

Thank you for your kind words.

Maryam Sheikhi

6/10

I recently had the pleasure of visiting your factory and thoroughly enjoyed the experience of seeing the craftsmanship behind your products. The tour was impressive, and I was excited to purchase a... I recently had the pleasure of visiting your factory and thoroughly enjoyed the experience of seeing the craftsmanship behind your products. The tour was impressive, and I was excited to purchase a beautiful watch from your collection.

However, after using the watch for less than a week, I noticed a scratch on the strap near the side of the watch face. This was unexpected, especially considering the high quality I anticipated. I did not expect to encounter an issue so soon after my purchase.

I love the design and look of the watch, but I hope this problem can be addressed. Thank you for your attention to this matter.

Reply Royal Coster Diamonds:

Thank you for reaching out to us and for sharing your experience. We’re delighted to hear that you enjoyed your visit to our factory and found the tour impressive.
We’re sorry to learn about the... Thank you for reaching out to us and for sharing your experience. We’re delighted to hear that you enjoyed your visit to our factory and found the tour impressive.
We’re sorry to learn about the scratch on your new watch strap. For assistance with this issue, please reach out to our customer service team. You can contact us through our 'contact us' page on the website; https://royalcoster.com/pages/contact-us or by calling +31 20 305 5555.
Thank you again for letting us know, and we look forward to assisting you.

Joren

10/10

Goed geholpen

Reply Royal Coster Diamonds:

Dank u wel voor uw review. Wij hopen u snel weer te mogen verwelkomen in onze Boutique.

Hilary Brooke-Clarke

10/10

Beautiful earrings, great service. Hope to come back one-day!

Reply Royal Coster Diamonds:

Thank you for your purchase! We hope you absolutely love it. If there's anything else we can assist you with, feel free to reach out.

Udo Steinberger

10/10

We had gotten a really good overview about diamonds. Everything were explained in detail so we had had a little fun and more.

Reply Royal Coster Diamonds:

We appreciate your thoughtful review and are glad you enjoyed your experience.

S Dietz

6/10

Pros and Cons. We made 2 purchases and since Global Blue, still have not received VAT refunds and it was a large amount. The ring we bought when taken out into natural light the diamonds were not... Pros and Cons. We made 2 purchases and since Global Blue, still have not received VAT refunds and it was a large amount. The ring we bought when taken out into natural light the diamonds were not very brilliant.

Reply Royal Coster Diamonds:

Thank you for your review. Could you please send an email to helpdesk@royalcoster.com so we can help you further.

FERNANDO JACOB ALDA

10/10

INTERESANTE

Reply Royal Coster Diamonds:

Thank you for your kind words.

Travis Turner

10/10

We had wonderful service and support from the team and getting our order long distance (to the US). Royal Coster Diamonds helped at every step of the way. The ring arrived and was stunning. It truly... We had wonderful service and support from the team and getting our order long distance (to the US). Royal Coster Diamonds helped at every step of the way. The ring arrived and was stunning. It truly has that "Wow" factor.

Reply Royal Coster Diamonds:

We sincerely appreciate your purchase and hope you enjoy it to the fullest. Should you need any assistance, don't hesitate to contact us.

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