Reviews

African Safari Group
9.7 / 10
2105 reviews
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100% of the customers recommend this company.

2105 Reviews

Andrew Woo

10/10

Wilma was really helpful and gave awesome inputs for our Safari tour. Really proactive and prompt, great to have her!

Reply African Safari Group:

Hi Andrew! Thank you very much, we will pass on your positive feedback. Great to hear that you had an amazing experience. We hope to be of service again soon!

Chris Ditchburn

10/10

I cannot describe my experience as anything other than exemplary.

I made an inquiry, I was contacted by Meagan, we discussed the time window I had, the type of accommodation I wanted,... I cannot describe my experience as anything other than exemplary.

I made an inquiry, I was contacted by Meagan, we discussed the time window I had, the type of accommodation I wanted, as well as the animals I would like to see. What followed was a superb web based itinerary which is a special touch.

Following further conversations making sure the itinerary put together was to my satisfaction I went through the payment process then completed all the details to make my transfers to and from Pilanesberg.

Whilst this was only for a 2 day trip at the end of a business trip to Johannesburg the way the whole booking was handled leaves me in no doubt I would use African Safari Group again and would have no hesitation in recommending them to friends.

Reply African Safari Group:

Hi Chris, thank you so much for the feedback! That is what our service is about and the experience we aim to deliver - so it is fantastic to know that your experience was a successful one! We hope... Hi Chris, thank you so much for the feedback! That is what our service is about and the experience we aim to deliver - so it is fantastic to know that your experience was a successful one! We hope to be of service again soon!

Heather Arendt

10/10

I have been working with Tanatswa Chimenya to plan a safari trip for four days in July. She has been incredibly kind, thoughtful, and has asked questions in order to create the perfect trip for... I have been working with Tanatswa Chimenya to plan a safari trip for four days in July. She has been incredibly kind, thoughtful, and has asked questions in order to create the perfect trip for me. I really appreciate her genuine wishes for me to have the best experience, and her availability to speak with me on the phone for planning. When I told her a particular camp I was interested in, she was creative in making sure that I could visit it, even though there was limited availability. I felt that she listened to my interests and wishes, and did her very best to accommodate my requests. I am so excited for my upcoming trip and can't wait to share pictures and stories with the African Safari Group team. Thank you to Tanah!!!

Reply African Safari Group:

Hi Heather! Thank you so much for the very positive feedback - both on Tanah and on Africa Safari Group's service! We appreciate the feedback, and are glad that you had such a great experience. We... Hi Heather! Thank you so much for the very positive feedback - both on Tanah and on Africa Safari Group's service! We appreciate the feedback, and are glad that you had such a great experience. We hope to be of service again soon and look forward to hearing all about your trip!

RAMIRO CIBRIAN

8/10

I needed some help to plan and organize my visit to the Kruger Park. Mr. Jordi Flaqué was very helpful communicating in Spanish in an effective and efficient manner.

Reply African Safari Group:

Hi Ramino! Thank you very much, we will pass on your positive feedback. Great to hear that you had a good experience working with us. We hope to be of service again soon!

Mona Omari

10/10

We've talked to many safari agents to check our honeymoon options, and not only is South Africa, since we wanted to find the best option possible. Innocentia was by far the best and nicest one we... We've talked to many safari agents to check our honeymoon options, and not only is South Africa, since we wanted to find the best option possible. Innocentia was by far the best and nicest one we talked to. She helped us with planning the trip, explaining the differences, and finding the accommodation and the price until we were pleased. We can't wait for our trip everything feels perfect. We will suggest African Safari Group to each one of our friends who thinks about safari. Innocentia is great!

Reply African Safari Group:

Hi Mona! It is so gratifying to hear such positive feedback, and to know that we made your experience pleasurable and worthwhile. Thank you for the feedback - we are very serious about providing an... Hi Mona! It is so gratifying to hear such positive feedback, and to know that we made your experience pleasurable and worthwhile. Thank you for the feedback - we are very serious about providing an exceptional service, and it is always good to know that we delivered on that promise.

Mona Omari

10/10

I have contacted many safari groups in order to get the best option, none were even comparable to the help we got from Innocentia. She helped with everything, suggestions, price and explaining when... I have contacted many safari groups in order to get the best option, none were even comparable to the help we got from Innocentia. She helped with everything, suggestions, price and explaining when we had questions. She kept suggesting and looking until we found the best safari deal, and we can’t wait! The experience with the company was great and we will suggesting you to every one of our friends that will think about visiting South Africa.

Reply African Safari Group:

Hi Mona, thank you so much for the feedback! That is what our service is about and the experience we aim to deliver - I will pass on your compliments to Innocentia. We are so happy we could be of... Hi Mona, thank you so much for the feedback! That is what our service is about and the experience we aim to deliver - I will pass on your compliments to Innocentia. We are so happy we could be of assistance!

Naomi Nkinsi

10/10

Bianka was really great about working with me to determine what I wanted to get out of my safari experience and catering the trip to my needs. She answered all of my questions an provided me with... Bianka was really great about working with me to determine what I wanted to get out of my safari experience and catering the trip to my needs. She answered all of my questions an provided me with excellent information. This was a great service and I'm looking forward to my trip!

Reply African Safari Group:

Hi Naomi! Thank you very much, we will pass on your positive feedback. Great to hear that you had an amazing experience working with us, we hope to be of service again soon!

Caroline Daveau

10/10

Very good experience !!

Reply African Safari Group:

Hi Caroline! Thank you so much for the feedback. Lovely to hear! Hope you make memories to last a lifetime!

CASES Anne-sophie

9/10

I have perceived a great understanding and a professional team !

Reply African Safari Group:

Hi Cases! Thank you for the fantastic feedback. We love hearing that we lived up to our customer service promise! We hope to be of service again Soon!

Kim Brist

9/10

So far I have had a pleasant experience in booking, customizing and in getting timely responses from Tino and team regarding my plans while in South Africa. We are looking forward to our stay with... So far I have had a pleasant experience in booking, customizing and in getting timely responses from Tino and team regarding my plans while in South Africa. We are looking forward to our stay with confidence that if we need anything we can count on them!

Reply African Safari Group:

Hi Kim! Thank you very much for the feedback! It's fantastic to hear that we were able to create a good experience for you- that is what we are there for! We hope to be of service again soon.

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