Reviews

African Safari Group
9.7 / 10
2097 reviews
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100% of the customers recommend this company.

2097 Reviews

Catherine Roedel

10/10

I have booked my African Safari with African Safari Group working with Bianka. Bianka was great to work with and always in constant communication with me promptly answering all my questions. They... I have booked my African Safari with African Safari Group working with Bianka. Bianka was great to work with and always in constant communication with me promptly answering all my questions. They also provided the most competitive rate out of all of the companies we worked with. We haven't gone on our safari yet but I am looking forward to it!

Reply African Safari Group:

Hi Catherine, thank you for the compliments to our staff - we will be sure to pass it on. Thank you for entrusting us with your African vacation.

Niharika Kalra

10/10

We haven't had our trip yet but the organization and input from Bernice was brilliant. She gave us plenty of options with the pros and cons and let us take the decision without up-selling us. She... We haven't had our trip yet but the organization and input from Bernice was brilliant. She gave us plenty of options with the pros and cons and let us take the decision without up-selling us. She heard our needs and revised the offers whenever needed, answered questions, understood moments when there was urgency, pleasantly confused us with options, and was available on the phone when needed. It has been a pleasure dealing with her and the African Safari Group, so far.

Reply African Safari Group:

Hi Niharika, thank you so much for the very positive feedback - both on Bernice and on Africa Safari Group's service! We appreciate the feedback, and are glad that you had such a great experience.... Hi Niharika, thank you so much for the very positive feedback - both on Bernice and on Africa Safari Group's service! We appreciate the feedback, and are glad that you had such a great experience. We hope to be of service again soon!

Jon Jobe

10/10

Vanessa Stanley served our team very well in preparation for our safari in Kenya. Whether on the phone or by email interacting with her was a pleasant and always helpful experience. She made sure... Vanessa Stanley served our team very well in preparation for our safari in Kenya. Whether on the phone or by email interacting with her was a pleasant and always helpful experience. She made sure we had everything we needed to make this experience the best we could have!

Reply African Safari Group:

Hi Jon, thank you very much for the feedback! It's fantastic to hear that we were able to create a good experience for you- that is what we are there for! We hope to be of service again soon.

Sarah smith

10/10

A fantastic experience from start to finish, from the moment Shaun called us to help pick out our holiday at such short notice nothing was too much trouble. We had an amazing experience from the... A fantastic experience from start to finish, from the moment Shaun called us to help pick out our holiday at such short notice nothing was too much trouble. We had an amazing experience from the moment we landed. Excellent service from everyone who looked after us. Little Sabi Camp is truly an amazing place! We have definitely got the safari bug now and will most certainly be making a return visit.

Reply African Safari Group:

Hi Sarah! It is incredible to hear that you had such a fantastic experience at Sabi! It is a superb game reserve, and we are glad that we were able to help you create such a memorable vacation. We... Hi Sarah! It is incredible to hear that you had such a fantastic experience at Sabi! It is a superb game reserve, and we are glad that we were able to help you create such a memorable vacation. We look forward to assisting you in the future!

Gabriel huber

10/10

Great advisory, nice guy

Reply African Safari Group:

Hi Gabriel! Thank you so much for the feedback, lovely to hear! Hope you make memories to last a lifetime!

TERESA BENACHES CASANY

10/10

Agradezco la profesionalidad de Jordi y lo rápido que ha sido en atender y responder todas mis dudas.
Un placer, contar con gente como él.
Gracias

Reply African Safari Group:

El placer es todo nuestro al ver que cumplimos las necesidades y deseos de todos nuestros clientes. Encantado de que hayas confiado en mi para vuestro viaje y poder coordinar el viaje juntos.... El placer es todo nuestro al ver que cumplimos las necesidades y deseos de todos nuestros clientes. Encantado de que hayas confiado en mi para vuestro viaje y poder coordinar el viaje juntos.
Muchos saludos.

Darren Spencer

10/10

Excellent, my advisor Keith was exceptionally helpful and informative at all stages of my enquiry through to booking.

Reply African Safari Group:

Hi Darren, thank you for the fantastic feedback about our staff. We love hearing that we lived up to our customer service promise and hope to be of service again soon!

Corianne Getchell

10/10

Wilma was amazing to work with. She took our huge group and found perfect accommodations for us and the right safari large for us and the kids. I couldn't say enough kind things to show how... Wilma was amazing to work with. She took our huge group and found perfect accommodations for us and the right safari large for us and the kids. I couldn't say enough kind things to show how wonderful it was to work with her.

Reply African Safari Group:

Thank you for the kind words Corianne!
Stoked to hear that you had a great experience working with our staff, I'll be sure to pass on your compliments to Wilma :)

miquel molina

9/10

All the process has been very easy an effective. I have a very postive opinion of Bianka Steenkamp's work

Reply African Safari Group:

Hi Miquel, thank you very much for the positive feedback! We are serious about our service and are glad that we delivered a good experience for you!

Hagen

10/10

The experience was very pleasant and helpful, even after some troubles finding an accommodation, it was possible to ship around that issue

Reply African Safari Group:

Hi Hagen! Thank you very much for the positive feedback! We are serious about our service and are glad that we delivered a good experience for you!

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