Reviews

African Safari Group
9.7 / 10
2097 reviews
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100% of the customers recommend this company.

2097 Reviews

Timo Pfahl

10/10

We booked a Safari online via chat with Vanessa who did a great job in answering our questions, getting us an offer quickly and a final booking. Everything went smoothly and we are looking forward... We booked a Safari online via chat with Vanessa who did a great job in answering our questions, getting us an offer quickly and a final booking. Everything went smoothly and we are looking forward to going on the Safari already.

Reply African Safari Group:

Hi there Timo. Thank you for the fantastic feedback on our service, it is great to hear and much appreciated! We look forward to assisting you with whatever you may need in the future!

Lindsey Buff

10/10

Wilma was fabulous! We are a HUGE group with a lot of needs. We changed our dates and accommodations several times. Wilma was patient, polite, professional and so incredibly helpful!

Reply African Safari Group:

Thank you for the fantastic feedback Lindsey. We love hearing that we lived up to our customer service promise - and that you had a great experience dealing with Wilma! Please do not hesitate to... Thank you for the fantastic feedback Lindsey. We love hearing that we lived up to our customer service promise - and that you had a great experience dealing with Wilma! Please do not hesitate to contact us should you need anything in the future!

Nicholas Ransom

10/10

Tanah contacted us from SA in the UK, spoke clearly and really listened to what we wanted, including wanting to see wild dogs and/or hyena, wanting to stay in tented accommodation and our budget.... Tanah contacted us from SA in the UK, spoke clearly and really listened to what we wanted, including wanting to see wild dogs and/or hyena, wanting to stay in tented accommodation and our budget. She offered options and discussed these with us to make sure that she got it absolutely right and she hit the nail on the head. Absolutely delighted with our safari, the cost, the location, everything, thank you Tanah!

Reply African Safari Group:

Hi Nicholas! Thank you very much, we will pass on your positive feedback. Great to hear that you had a successful experience working with us, we hope to be of service again soon!

Harsha Anjan

10/10

Good Day.
It been absolute pleasure working with Mr.Ryan Ramage from Africian Safari Group. From our initial request to closure of our booking he's been extremely patient with us as we made... Good Day.
It been absolute pleasure working with Mr.Ryan Ramage from Africian Safari Group. From our initial request to closure of our booking he's been extremely patient with us as we made multiple changes on our itinerary. Most importantly he provided us a complete in-sight & knowledge of the places to visit ( as we are travelling with our young Son). His recommendations was of great value in we deciding the places to visit within South Africa keeping in mind our budget for the travel.
He been available to us all time ( even during the weekends) in addressing all our enquiries & reverted to all our communications. His personal attention helped us to build a trust & relationship.
This was one of the main reasons for us to select the African Safari group for our travel to South Africa.
We sincerely Appreciate & Thank Mr.Ryan for all his efforts & looking forward for us visit & we shall definitely recommend all our friends & relatives who wish to travel to Africa.

Reply African Safari Group:

Hi Harsha! Thank you so much for taking the time to write such a wonderful review, we love hearing that we delivered on our service promise and are privileged to have helped you write this travel... Hi Harsha! Thank you so much for taking the time to write such a wonderful review, we love hearing that we delivered on our service promise and are privileged to have helped you write this travel chapter. I will make sure to pass your compliments on to Ryan, please don't hesitate to contact us should you need anything in the future!

Tamsin Senders

10/10

Samantha van Wyk was very helpful and polite, her responses were always thoughtful, swift and accurate. She was a pleasure to communicate with.

Reply African Safari Group:

Hi Tamsin, thank you so much for the positive feedback! We are proud to have helped you plan the experience and we will make sure that Samantha receives your compliments. We look forward to helping... Hi Tamsin, thank you so much for the positive feedback! We are proud to have helped you plan the experience and we will make sure that Samantha receives your compliments. We look forward to helping you plan your next Safari!

Lone Madsen

10/10

Great service - and very fast response from Justin van Wyk

Reply African Safari Group:

Hi Lone! It is so gratifying to hear such positive feedback, and to know that we made your experience pleasurable and worthwhile. Thank you for the feedback - we are very serious about providing an... Hi Lone! It is so gratifying to hear such positive feedback, and to know that we made your experience pleasurable and worthwhile. Thank you for the feedback - we are very serious about providing an exceptional service, and it is always good to know that we delivered on that promise.

Mike Paterson

9/10

Very quick and efficient and interpreted our requirements well. Couple of minor errors that have not mattered.

Reply African Safari Group:

Hi Mike, thank you very much for the positive feedback! We are serious about our service and are glad that we delivered a good experience for you! Please don't hesitate to contact us should you need... Hi Mike, thank you very much for the positive feedback! We are serious about our service and are glad that we delivered a good experience for you! Please don't hesitate to contact us should you need anything in the future.

Rozanne paragon

9/10

Sherry had a warmth and sincerity about her, she listened to what we wanted and didn’t try to oversell. We had a positive experience

Reply African Safari Group:

Hi Rozanne! Thank you for the kind words, I will pass on your compliments to Sherry. It's great to hear you had a good experience working with African Safari Group, we hope to be of assistance again... Hi Rozanne! Thank you for the kind words, I will pass on your compliments to Sherry. It's great to hear you had a good experience working with African Safari Group, we hope to be of assistance again soon.

JANE JENKINSON

10/10

Vanessa organised a fabulous weekend in the Madikwe Game Park. She was very quick to respond, communicated clearly, gave me several options for lodges and transport with all the detail needed to... Vanessa organised a fabulous weekend in the Madikwe Game Park. She was very quick to respond, communicated clearly, gave me several options for lodges and transport with all the detail needed to make decisions and efficiently arranged everything. I was very impressed

Eva Madrid

10/10

Leonore has been very supporting since the first day she contacted me to provide assistance on my booking for a safari in South Africa , She was communicative and very accesible. Any time I had a... Leonore has been very supporting since the first day she contacted me to provide assistance on my booking for a safari in South Africa , She was communicative and very accesible. Any time I had a doubt she quickly replied and made me feel she cared and she tried to find the best option for me. I felt I could trust her. The whole process was smooth and I am sure that If I come up with more doubts before my trip she will be there to help me.

Reply African Safari Group:

Hi Eva! It is so gratifying to hear such positive feedback, and to know that we made your experience pleasurable and worthwhile. Thank you for the feedback - we are very serious about providing an... Hi Eva! It is so gratifying to hear such positive feedback, and to know that we made your experience pleasurable and worthwhile. Thank you for the feedback - we are very serious about providing an exceptional service, and it is always good to know that we delivered on that promise. We look forward to assisting you going forward!

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