Reviews

9.7 / 10
2098 reviews
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100% of the customers recommend this company.

2098 Reviews

Amin Khan

10/10

Responsive. pascal did a good job

Reply African Safari Group:

Hi Amin! Thank you very much for the positive feedback! We are serious about our service and are glad that we delivered a good experience for you! We hope to be of service again soon!


Renea D

10/10

I originally sent a query for an overnight safari tour and didn’t realise the full extent the Company has to offer - more than safaris my whole holiday has now been planned with tours and... I originally sent a query for an overnight safari tour and didn’t realise the full extent the Company has to offer - more than safaris my whole holiday has now been planned with tours and accomodation options I would never have considered via google inquires from Australia. My agent Sam has been wonderful in advising me and giving me options, all within my budget and travel dates.

Reply African Safari Group:

Hi Renea! Thank you for the compliments to our staff - we will be sure to pass it on. Thank you for entrusting us with your African vacation, we look forward to helping you plan your next Safari!


Lucia Gouveia

7/10

This representative was quick to respond to my emails and was very pleasant. It seems that in my experience in dealing with tour operators once a package has been purchased there's a decline in... This representative was quick to respond to my emails and was very pleasant. It seems that in my experience in dealing with tour operators once a package has been purchased there's a decline in service. It's very disappointing.

Reply African Safari Group:

Dear Lucia, thank you very much for the feedback! I We hope to be of assistance again in the future and to be able to improve your experience dealing with African Safari Group.


Sabine Moranduzzo and Tony baeten

10/10

Hello, we were very happy with the help of Tanatswa Chimenya for arranging everything for a safari in pilanesberg. She was very very helpfull. She arranged everything for us, we only had to pay... Hello, we were very happy with the help of Tanatswa Chimenya for arranging everything for a safari in pilanesberg. She was very very helpfull. She arranged everything for us, we only had to pay the bill. Tanatswa is a very good working girl. She explaned everything to us and Made us feel very good bij making the booking at African Safari Group. When we come back next year in march , we Will surely contact her again if we want to make a safari in pilanesberg. We want to thank her for her help. Please give her our regards and thanks. Have a great day and evening. Greetings from Tony en sabine

Reply African Safari Group:

Hi Tony and Sabine! Thank you very much, we will pass on your positive feedback to Tanatswa. Great to hear that you had an amazing experience with our company. We hope to be of service again soon!


Ethel

10/10

Great friendly and very helpful

Reply African Safari Group:

Hi Ethel! Thank you so much for the feedback. Lovely to hear! Hope you will make memories to last a lifetime!


Thomas G Keenan

9/10

Straightforward swift and informative

Reply African Safari Group:

Hi Thomas! Thank you so much for the feedback! That is what our service is about and the experience we aim to deliver. We hope to be of assistance again soon!


Lesley Ditch

10/10

Zane was very professional and helped me immensely with my holiday booking

Reply African Safari Group:

Hi Lesley. We love hearing that - That is the service promise we make to all our customers and we are privileged to have helped you write this travel chapter.


Theresa Kapulka

8/10

We have been working with Antoinette for our safari vacation in South Africa. We could not have asked for a better agent to help us plan our trip. Antionette has included everything we asked for and... We have been working with Antoinette for our safari vacation in South Africa. We could not have asked for a better agent to help us plan our trip. Antionette has included everything we asked for and a few extras, airfare, transfers, lodging, safaris, meals and a few excursions. Now we just have to wait until our scheduled date of our trip.

Reply African Safari Group:

Hi Theresa! Thank you for the compliments to our staff - we will be sure to pass it on. Thank you for entrusting us with your African vacation, we look forward to hearing all about it!


leanne broadhead

10/10

Great, staff are knowledgeable & eager to assist.

Reply African Safari Group:

Thank you for the fantastic feedback Leanne. We love hearing that we lived up to our customer service promise - We hope to be of service again Soon!


Lance Ekum

10/10

Tanah did a great job of going over options for our vacation, and then being very flexible on helping us as we made changes to our plans. Top notch and friendly service! Awesome!

Reply African Safari Group:

Hi Lance! Thank you very much for the positive feedback! We are serious about our service and are glad that we delivered a good experience for you! I'll be sure to pass your compliments onto Tanah