Reviews

African Safari Group
9.7 / 10
2098 reviews
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100% of the customers recommend this company.

2098 Reviews

Jaime Ondarza

8/10

I had a very good assistance in the planning and preparation of my Safari with the family
The agency also supported me with flights and transfers
I’m looking forward to the trip!

Reply African Safari Group:

Thank you very much for the positive feedback! We are serious about our service and are glad that we delivered a good experience for you!

Jacques Spamer

9/10

Excellent like usual! Thank you Zane.

Reply African Safari Group:

Hi Jacques. Thank you for the compliments to Zane - we will be sure to pass it on. Thank you for entrusting us with your African vacation.

Warren Stout

10/10

Ryan was extremely professional in preparing my booking for Inyati Lodge. He was outstanding with the instant replying to my emails. I would definitely recommend Ryan to other people for his... Ryan was extremely professional in preparing my booking for Inyati Lodge. He was outstanding with the instant replying to my emails. I would definitely recommend Ryan to other people for his expertise.

Reply African Safari Group:

Hi Warren. Thank you for the compliments to our staff - we will be sure to pass it on. Thank you for entrusting us with your African vacation.

Max Heighton-Ginns

10/10

Very thorough throughout the booking process. Very friendly whilst answering all of my questions in record time. Didnt get frustrated with the amount of questions coming at her either Went backwards... Very thorough throughout the booking process. Very friendly whilst answering all of my questions in record time. Didnt get frustrated with the amount of questions coming at her either Went backwards and forwards a few times but got tgere in the end

Karolina is a credit to your company

Im looking forward to an unforgettable trip with you you guys. So far so good

Many Thanks
Max

Reply African Safari Group:

Hi! It is so gratifying to hear such positive feedback, and to know that we made your experience pleasurable and worthwhile. Thank you for the feedback - we are very serious about providing an... Hi! It is so gratifying to hear such positive feedback, and to know that we made your experience pleasurable and worthwhile. Thank you for the feedback - we are very serious about providing an exceptional service, and it is always good to know that we delivered on that promise.

Dr. Andrea Becker

10/10

I contacted the company for a booking in August 2019. I talked to Karolina.
The booking was competent, quick and very friendly.

Reply African Safari Group:

Hi there Dr. Becker. Thank you for the fantastic feedback on the arrangements. It is great to hear, and much appreciated!

Chiara Maggioni

10/10

We received an excellent service from Pascal John.
He's been very helpful for all the booking process, always available to answer our questions.

Reply African Safari Group:

Thank you very much for the positive feedback! We are serious about our service and are glad that we delivered a good experience for you!

Steeve Yammine

10/10

Amazing so far ! booking and p[personalized experience. Pascal is awesome & really follow up with details. Cant wait to be there & try the safari.

Reply African Safari Group:

Hi Steeve. Thank you for the compliments to Pascal - we will be sure to pass it on. Thank you for entrusting us with your African vacation.

Per G Björnstad

10/10

Bernice was a very helpful and efficient helper

Reply African Safari Group:

Thank you very much for the positive feedback! We are serious about our service and are glad that we delivered a good experience for you!

Stephanie Solonynko

10/10

My experience with African Safari group and Pascal in particular has been amazing so far. So many great recommendations and considerations were provided to me. The whole time I felt like there were... My experience with African Safari group and Pascal in particular has been amazing so far. So many great recommendations and considerations were provided to me. The whole time I felt like there were options and that our budget was respected. Pascal went above and beyond to not just provide recommendations but also took the time to truly explain how Kruger park and the safari system works.

Reply African Safari Group:

Thank you so much for the feedback! That is what our service is about and the experience we aim to deliver - so it is fantastic to know that your experience equaled our service promise. We hope to... Thank you so much for the feedback! That is what our service is about and the experience we aim to deliver - so it is fantastic to know that your experience equaled our service promise. We hope to be of service again soon!

Valerie Soliven

9/10

John Pascal is very responsive, informative and professional as we were fixing our itinerary thru texts and emails. Very good customer service! We’re looking forward to our trip in October!

Reply African Safari Group:

Thank you so much for the feedback, Valerie! That is what our service is about and the experience we aim to deliver - so it is fantastic to know that your experience equaled our service promise. We... Thank you so much for the feedback, Valerie! That is what our service is about and the experience we aim to deliver - so it is fantastic to know that your experience equaled our service promise. We hope to be of service again soon!

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