+The company quickly found excellent accommodation for our party. +The accommodation was reserved while we decided whether to go ahead with the quote. + The representative was quick to...+The company quickly found excellent accommodation for our party. +The accommodation was reserved while we decided whether to go ahead with the quote. + The representative was quick to answer phone calls and emails -I would have valued more detail from the representative on the phone, some of my questions, such as those about the payment options, were referred to the documentation that she was going to send me via email. I didn't find the email very clear. -There was a small discrepancy on the price on some of the documentation but this was remedied when I queried it. -The option of paying through the third party exchange company seemed good but the UK banks stopped the payment and advised against paying thorough a third party. An internet search did not inspire confidence in the company used so I opted to pay by credit card. -The booking reference was incorrect when I clicked through to pay by credit card, I had to query it and was told to replace it with the right one. +Otherwise the credit card option went smoothly.
paul WHITTINGTON
10/10
Dave was very good and efficient with what we wanted
Niklas Forser
8/10
Verk good service from Adelle Bell
Josiane vinrace
10/10
Friendly very efficient Quick to respond . Very pleased with service given byPascal.
michael lee
10/10
Great service both in understanding the clients preferences and following through to satisfied them .
Grace O'Brien
10/10
Very Good. Karen was extremely helpful.
Lilly Lazarus
10/10
Outstanding customer service
Gerard Dirk SWARTZ
9/10
Brilliant advice and service. Great recommendations.
Dieter A Bertsch
10/10
It was a great experience to work with the African Safari Group, especially with Bernice Windell, she was so responcive to my questions and had great suggestions. an outstanding Agent.
