Very good experience. More than awaited . We are very happy, that we had such a competent ,patient and helpful Agent. He was always efforted to refill our wishes and requests, so we...Very good experience. More than awaited . We are very happy, that we had such a competent ,patient and helpful Agent. He was always efforted to refill our wishes and requests, so we could finally get the confirmation for our dream safari Lodge and as well as flights and transfers
Noor Sayed
8/10
Was good
Idelette Badenhorst
10/10
Colleen from African Safari group has been absolutely amazing. She has been patient with me in all my changes in plans and has really gone the extra mile to make sure I am happy. I would recommend...Colleen from African Safari group has been absolutely amazing. She has been patient with me in all my changes in plans and has really gone the extra mile to make sure I am happy. I would recommend African Safari group to anyone planning a trip to South-Africa , they are really professional and knowledgable with outstanding customer service.
Edit Rupp
8/10
I would like to say thank you to Mr. Shepherd Akim: The trip was fantastic, the guests have enjoyed every moment of their trip. The hotels were very good in Cape Town, Victoria Falls and...I would like to say thank you to Mr. Shepherd Akim: The trip was fantastic, the guests have enjoyed every moment of their trip. The hotels were very good in Cape Town, Victoria Falls and Inyati Lodge. Especially thank you for Inyati Lodge, they have seen all animals, baby elephant, baby rhino, etc. You told me, it will be amazing, and it is was true!
Thank for your work and professionalism. I could rich you any time, it was very important for me. It was my pleasure to work with you.
Wish you all the best in the future and hope to stay in contact with you.
Rob de With (48 years)
10/10
Just want to share my very positive experience with the African Safari Group Staff (my contact Allan Theron). After a written request via email from my side, I received complete and the correct...Just want to share my very positive experience with the African Safari Group Staff (my contact Allan Theron). After a written request via email from my side, I received complete and the correct information. They also got in touch via phone to ensure that all was received well and to ensure that everything met my needs. They provided multiple option in terms of budget which was really appreciated as well. Friendly, accurate and swift responses to all my requests!! Bravo and a big thank you.
Inna Trivino
10/10
Shepherd was very responsive and was quick to answer all my queries. He accommodated all my request for quotations for different places and was very quick to send them. He made it very easy for us...Shepherd was very responsive and was quick to answer all my queries. He accommodated all my request for quotations for different places and was very quick to send them. He made it very easy for us to choose which package suits us perfectly. Definitely going to plan and book with African Safari Group again when we come back in the future. Kudos to Shepherd, he really came through for us!
Ellen
10/10
Shepherd has been awesome to work with. He's very responsive to our many questions/requests and was able to provide very clear expectations in terms of how and when payment was due. He even got on...Shepherd has been awesome to work with. He's very responsive to our many questions/requests and was able to provide very clear expectations in terms of how and when payment was due. He even got on Skype with us during non-usual business hours to make sure we understood everything. Thank you!
Tesia Winter
10/10
Cindy was incredible to work with. She went above and beyond to give us exactly what we wanted. She was quick to respond to messages and flexible with our multiple requests. Also made it incredibly...Cindy was incredible to work with. She went above and beyond to give us exactly what we wanted. She was quick to respond to messages and flexible with our multiple requests. Also made it incredibly easy to schedule. Followed up with us during and even after our safari. So happy with our trip! Overall, exceptional service and we would highly recommend!
Jessica Senders
10/10
So far it was great!! Facility was amazing and very helpful!
Helen Fraser
10/10
The person that we dealt with was Shaun, he was exceptional in making sure we were well prepared and got exactly what we need from our trip. We gave him a budget and where we would like to go and he...The person that we dealt with was Shaun, he was exceptional in making sure we were well prepared and got exactly what we need from our trip. We gave him a budget and where we would like to go and he managed to find us the perfect holiday. The safari he selected plus the places we stayed. our plans changed late on and the company was very accomodating to this finding us alternative options to help.
