We returned last Saturday having enjoyed one of our best holidays ever. A huge thank you to Vanessa for making such awesome recommendations for the two camps and the hotel booked on our behalf and...We returned last Saturday having enjoyed one of our best holidays ever. A huge thank you to Vanessa for making such awesome recommendations for the two camps and the hotel booked on our behalf and bothering to get in contact by phone after my initial inquiry. This personal touch is missing in to days world and made the difference for us.
Susanna Mueller Switzerland
10/10
Very nice contact and very helpful
Vincenza Messerli
10/10
Izle was very helpful, friendly and gave us a lot of useful information without being intrusive.
Louis M Burke
10/10
Very good
Donato Cianciaruso
9/10
I inquired about a safari. Was contacted by Izle. Discussed different options with her over the course of several days. Always got prompt, courteous, helpful feedback. Wound up booking a lodge...I inquired about a safari. Was contacted by Izle. Discussed different options with her over the course of several days. Always got prompt, courteous, helpful feedback. Wound up booking a lodge based upon her recommendation. Overall, a very good customer experience.
Elizabeth Biggs
10/10
I had the absolute pleasure dealing with Estelle to organise our recent family safari trip to South Africa.
From the get go, I was so impressed with her knowledge of the area and her...I had the absolute pleasure dealing with Estelle to organise our recent family safari trip to South Africa.
From the get go, I was so impressed with her knowledge of the area and her honesty (travelling with two small children I was concerned with Malaria, etc).
She was super helpful, answered all my questions and concerns in a timely manner and made the whole organization process so much easier. She provided a number of viable options within our budget and provided the best service I could have hoped for. She truly is a asset to your company!
I look forward to dealing with Estelle again!
Andre Robbrecht
10/10
I had immediately a very good contact with the African Safari Group thanks to the agent Estelle Turien. When I tried to plan our visit to South Africa and I let them know our whixhes, I have been...I had immediately a very good contact with the African Safari Group thanks to the agent Estelle Turien. When I tried to plan our visit to South Africa and I let them know our whixhes, I have been called so that I could explain what we wanted. The input of Estelle optimalised our trip, we saved a lot of time, we could book the best hotels, as we wished. We had a lot of suggestions that made the trip more interesting and easier. And furthermore Estelle works for you day and night. All messages are followed up and one gets a response in a very short notice. . Super service.
ZIAD GHANDOUR
10/10
Very pleasant customer service
Orsolya Toth
10/10
The African Safari Group was very friendly and always reachable for any questions, they helped us pick our choices and at the end we were very happy with all the decisions we made.
Tara, Ireland
10/10
It was a pleasure dealing with Vihann. He was very helpful.
