After a recommendation I googled Phinda, Vanessa was my first point of contact and with humor and professionalism she convinced me 950 euro was well worth the experience we would get (I have never...After a recommendation I googled Phinda, Vanessa was my first point of contact and with humor and professionalism she convinced me 950 euro was well worth the experience we would get (I have never paid that for a night before) but little did I know that it would be even better, more mind blowing and create a lifetime memory - it was so amazing (from the arrival, our cottage, the game drive & atmosphere) that before we went to sleep we just had book an extra night - again, Vanessa was helpful beyond expectations THANK YOU 100% satisfaction & we will be back
Sietse Elmo Verhoog
10/10
Perfect. Accurate information, quick replies and attention to details.
Kathi Rosen
10/10
I worked with Allan Theron to develop the perfect safari experience for me and my husband. He suggested several itineraries until we finally came up with the perfect one and on budget. I never...I worked with Allan Theron to develop the perfect safari experience for me and my husband. He suggested several itineraries until we finally came up with the perfect one and on budget. I never felt pushed into something that wasn't right for me. Everything went off perfectly which included 2 lodges, 2 hotels 1 guided tour and a total of 9 flights. I was very impressed and pleased. Also I had lots of questions and they were always answered in a timely manner.
LAMBERT Gilles
8/10
IZLE was an excellent consultant. Very reactive and good disponibility for the client . I have had a lot of pleasure to plan my trip with her .
Elvan
8/10
In the end everything went well with the lodge and the safari experience. This is our first visit, the arrangement and handling are all very professional, despite communication limited by chat room...In the end everything went well with the lodge and the safari experience. This is our first visit, the arrangement and handling are all very professional, despite communication limited by chat room and email. I would say though that the chat room at the website leads me to your company, and yet andBeyond operates another department that handles booking too, and when we try to contact andBeyond directly through their email they were not able to find info of our booking, the overlapping work of your Agency, ASG , with andBeyond cause great confusion during the planning process. I would also like to point out that agents who communicate with me several times through the chat room are often quite pushy, not that they are impolite, but often hard selling and pushing me to get the booking sorted. I am sure you do know that when people travel they have plenty of choices to make, especially safari lodges.
Tschekav Muench
10/10
Vanessa was of a great support to find the right safari for me! She patiently proposed various options and I found a perfect set up for me. I would definitely recommend African Safari Group...Vanessa was of a great support to find the right safari for me! She patiently proposed various options and I found a perfect set up for me. I would definitely recommend African Safari Group and I'm planning to come back soon.
Corinne Simonet
10/10
Excellent organisation! Henry did a great job and made our trip in Kruger Nationalpark unforgettable. He recommended for us the Lukimbi Safari Lodge which was a great decision.
Mandeep Jhitta
10/10
Excellent service. Attentive, knowledgeable and friendly. It was a pleasure interacting with Shaun to organise a safari at the last minute!
Would highly recommend both the company and...Excellent service. Attentive, knowledgeable and friendly. It was a pleasure interacting with Shaun to organise a safari at the last minute!
Would highly recommend both the company and Shaun.
Shirly Bashan
10/10
Dave Smith did the reservation. He was very helpfull, gave all needed information and assisted in any question
