Amazing experience! Heidi has been a true expert in helping us in our first trip to Africa. With a quick briefing she captured what would make this the most memorable experience of our lives. From...Amazing experience! Heidi has been a true expert in helping us in our first trip to Africa. With a quick briefing she captured what would make this the most memorable experience of our lives. From game safari to winelands and wonderful sight views in Cape Town, we had the best hotel experiences- African Rock, Dulini, Franschhoek Villas and The Winchester and time effective flight and transfers coordination, turning our adventure into African classic and lifetime remembering moments.
Renea
10/10
Tana has been extremely helpful for our first safari booking. Striving to find the perfect lodge to meet our requirements. Tana goes above and beyond - quick replies, calling during our time zone to...Tana has been extremely helpful for our first safari booking. Striving to find the perfect lodge to meet our requirements. Tana goes above and beyond - quick replies, calling during our time zone to make things easier, preparing me on what to look for in my email so I wasn’t concerned about scams. I couldn’t fault her service.
Paulina
10/10
Resevation went smooth. Tana was a great help and gave us many options to choose from. She was really patient and listened to our expectations.
Peter spinks
10/10
Fantastic experience booking through Shaun. He was extremely knowledge and understanding, taking all the time to consider what we wanted and finding the best option. He was also extremely flexible...Fantastic experience booking through Shaun. He was extremely knowledge and understanding, taking all the time to consider what we wanted and finding the best option. He was also extremely flexible with timing: we can’t wait to stay!
Mike C
10/10
Totally brilliant experience dealing with Shaun to book a special family safari. All the more challenging because there are 9 of us. We turned to ASG and Shaun after a well known and respected...Totally brilliant experience dealing with Shaun to book a special family safari. All the more challenging because there are 9 of us. We turned to ASG and Shaun after a well known and respected camp originally booked from UK suddenly turned round and said they couldn't have us after all due to double booking. Imagine the stress! Flights and everything else booked already! Shaun stepped in and dissipated my stress in an instant by negotiating with the first camp and finding us two alternatives should we need them. The alternatives were fabulous and probably better and at the end of the day we did need one of them. Thanks Shaun, looking forward to meeting youi when we arrive!
Gene G
10/10
I can't thank Shaun Van Vuuren at African Safari Group for his help in planning our first safari and recommending Walkers Plains Camp. He provided us great expertise, provided us with several camps...I can't thank Shaun Van Vuuren at African Safari Group for his help in planning our first safari and recommending Walkers Plains Camp. He provided us great expertise, provided us with several camps to consider, and provided excellent follow through before, during and after our trip. Not a single ball was dropped - even booking us in and providing us our boarding passing into and out of Hoedspruit as he knew we would be traveling when the check-in window was open. All the logistics were handled perfectly - the flights were booked at perfect times and the ground transportation was excellent as well. Most importantly, we loved Walkers Plains Camp and we had an awesome experience. Thank you Shaun for you did to make this once in a life time trip (now we think it will be more than once in a life time) perfect!
Peter van Deventer
10/10
A very professional interaction.
Claudia
10/10
Fast, efficient, very available and helpful! Can’t ask for more.
