Great booking experience with Stewart. He took the time to understand the needs of the travelers, and the "wishes" for where to go. He made great suggestions, very fast, and was able to quickly...Great booking experience with Stewart. He took the time to understand the needs of the travelers, and the "wishes" for where to go. He made great suggestions, very fast, and was able to quickly also make changes when we wanted to adjust. Fast and simple process. We are looking forward to the trip.
Piotr Berens
10/10
I always booked my trips locally (Switzerland), but this time I wanted to try booking online , directly in South Africa. With somebody unknown to me. So the first thing is confidence and trust.I always booked my trips locally (Switzerland), but this time I wanted to try booking online , directly in South Africa. With somebody unknown to me. So the first thing is confidence and trust. My contact was Amy Saccone and she had to „handle“ a difficult customer as my plans changed at least 3 times. She handled with friendliness, patience, adopting to my changes and coming with new suggestions. It was a very pleasant experience- I admired her patience 🙏. At the end everything is fixed and organized and I am looking forward to my trip. Thank you so much for your great service, your friendliness, your quick reaction to my changes. I appreciate your help a lot. I will surely use and also recommend this company in the future.
Alet Ransom
10/10
Multiple trips booked with Tanatswa's help - she gets it spot on everytime! So helpful, so patient with us and really listens to what we want/need.
Sivaprasad Acharaya
10/10
Mark Hull assisted me with the booking and he was truly awesome. The passion with which he shared all the different options, helped work out the best experience for my family and even working with...Mark Hull assisted me with the booking and he was truly awesome. The passion with which he shared all the different options, helped work out the best experience for my family and even working with the lodges to accommodate for my dietary needs was exemplary.
Bronwyn
10/10
Great customer service, thanks Wikus for your guidance on planning our dream safari!
Robert George
10/10
It’s been, extremely simple. Planning . Mark has ; been wonderful, to work with. I’m very impressed with; his , follow up , an detail.
Chris
9/10
Great booking experience with Colleen
RG
10/10
Excellent and rapid suggestions for our trip
Garth
10/10
Hein assisted us with seeking safari lodging in Kruger. He phoned me and asked what we wanted to make a perfect memorable safari experience. He provided multiple options detailing exactly what we...Hein assisted us with seeking safari lodging in Kruger. He phoned me and asked what we wanted to make a perfect memorable safari experience. He provided multiple options detailing exactly what we had spoken about and was prompt in delivering our unique portfolio. Would definitely recommended Hein to book your perfect experience.
