Reviews

African Safari Group
9.7 / 10
2097 reviews
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100% of the customers recommend this company.

2097 Reviews

Alex

10/10

Cindy did a great job, we had a wonderful trip. She presented plenty of options and helped make the perfect plan.
We only had one tiny issue (that was the hotel's fault) and she took care of... Cindy did a great job, we had a wonderful trip. She presented plenty of options and helped make the perfect plan.
We only had one tiny issue (that was the hotel's fault) and she took care of it swiftly.

Reply African Safari Group:

Thank you so much for the feedback Alex! That is what our service is about. We are proud to have helped you plan the experience and we will make sure that Cindy receives the feedback. We look... Thank you so much for the feedback Alex! That is what our service is about. We are proud to have helped you plan the experience and we will make sure that Cindy receives the feedback. We look forward to helping you plan your next Safari!

Masschelein

9/10

Very fast and friendly respond

Reply African Safari Group:

Hi, thank you for the positive feedback! We hope to be of service again soon!

Laura

10/10

Kayla was very kind and responsive. She supported us even if we changed the plan a couple of time.

Reply African Safari Group:

Hi Laura, thank you for the feedback. It's wonderful to hear you had a successful time working with us, I will be sure to pass on your compliments to Kayla. Have a wonderful vacation!

MAITE TERRER LOBATO

10/10

From the first instance my experience with the manner in which sherry has handled my enquiry has been of the highest level.
The presentation of the programme and the numerous adaptations of... From the first instance my experience with the manner in which sherry has handled my enquiry has been of the highest level.
The presentation of the programme and the numerous adaptations of the programme the service I have received has been of the highest level, and I have been very impressed with her dedication through normal working hours and weekends.
.Sherry has been the consumate professional and I am totally satified with the service that Sherry and your company has given, and would have no hesitation in recommending you to my associates and friends.

Reply African Safari Group:

Thank you for the fantastic feedback Maite. We love hearing that we lived up to our customer service promise. I will be sure to pass on your compliments to Sherry. Have a wonderful vacation!

Ursula Lang Schweinberg

9/10

My request was in no time dealt with by Lesley-Ann Claassen. Just perfect service!

Reply African Safari Group:

Hi Ursula! It is incredible to hear that you had such a fantastic experience working with our staff! We are so glad that we were able to help you plan your African vacation and hope to be of... Hi Ursula! It is incredible to hear that you had such a fantastic experience working with our staff! We are so glad that we were able to help you plan your African vacation and hope to be of assistance again soon!

Ben Porter

10/10

Absolutely fantastic, Sherry knew exactly what I wanted from the start and delivered on everything.

Reply African Safari Group:

Hi Ben, thank you for the feedback. It's wonderful to hear you had a successful time working with us, I will be sure to pass on your compliments to Sherry. Have a wonderful vacation!

Matthew Baldwin

10/10

Very good and helpful. Karolina went out of her way to make sure I had the best deal and everything I wanted in my stay.

Reply African Safari Group:

Hi Matthew, thank you for the feedback. It's wonderful to hear you had a successful time working with us, I will be sure to pass on your compliments to Karolina. Have a wonderful vacation!

Winston Doyle

10/10

My wife and I are very experienced travellers selecting only high end luxury accommodation. We have used other travel services in the past including the very expensive ones. African Safari Group... My wife and I are very experienced travellers selecting only high end luxury accommodation. We have used other travel services in the past including the very expensive ones. African Safari Group easily beat all the others. We are very impressed with the personal attention and level of service.

Reply African Safari Group:

Thank you so much for the feedback Winston! That is what our service is about and the experience we aim to deliver - so it is fantastic to know that you experience our service promise. We hope to be... Thank you so much for the feedback Winston! That is what our service is about and the experience we aim to deliver - so it is fantastic to know that you experience our service promise. We hope to be of service again soon!

Mickael Husset

10/10

Wonderful

Reply African Safari Group:

Hi Mickael! Thank you for the positive feedback! We hope to be of service again soon!

Glenda Newman

10/10

Fantastic! Samantha went above and beyond to help us put together an itinerary for our 4 days in Africa. Nothing was to much trouble. She kept in touch and helped us tailor it to our needs. We will... Fantastic! Samantha went above and beyond to help us put together an itinerary for our 4 days in Africa. Nothing was to much trouble. She kept in touch and helped us tailor it to our needs. We will be highly recommending your organisation to our fellow travellers, due to Samantha’s exceptional service.

Reply African Safari Group:

Hi Glenda, thank you for the feedback. It's wonderful to hear you had a successful time working with us, I will be sure to pass on your compliments to Samantha. Have a wonderful vacation! We hope... Hi Glenda, thank you for the feedback. It's wonderful to hear you had a successful time working with us, I will be sure to pass on your compliments to Samantha. Have a wonderful vacation! We hope you make memories to last a lifetime!

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