Feedback Company

Silvergear EN

8.2 /10

SterSterSterSterLege ster

32 reviewsSchrijf review

checkbox88% beveelt Silvergear EN aan!

32 reviews

Magdalena A.

SterSterHalve sterLege sterLege ster
5/10

Automatic response no related to to the enquiry

Product of service:
Microfon

Gepubliceerd op

Antwoord Silvergear EN

Good morning, Thank you for your feedback. We are sorry to hear you don't like our automatic first e-mail. We set these up precisely to keep our customers completely informed. This way, our customers know when to expect a response from us, and this way our customers know that their e-mail arrived in good order. It also already contains some answers to questions we get very often. This way, we hope to provide our customers with service as quickly as possible during this busy period. Of course, we would love to hear from you if you have any constructive criticism about the automatic e-mail. Would you please send them to us at; customerservice@silvergear.eu. We wish you a good day. - Kind regards, Ellis from Team Silvergear

Geantwoord op

Maja Hankova

SterSterSterSterLege ster
8/10

Good

Product of service:
Bag

Gepubliceerd op

Pieter Klaps

SterLege sterLege sterLege sterLege ster
2/10

Bought the RC Boat but it malfunctioned, i contacted the Company on the website 5 days ago but never received a reply. Tried the boat again on the water but broke down and sank in the middle of a lake. Controls of the boat didn't work, it just took off and hit a rock. Flipping it with the controller had no use, since it just kept going forward. The battery drained quickly and the boat was lost. Received no feedback at my mail and Will never see the boat or money again. Used it twice, never worked.

Product of service:
RC Boat

Gepubliceerd op

Antwoord Silvergear EN

Hi Pieter, thanks for your feedback. You emailed us Saturdaynight at 18:58 and, since we're open on workdays, we answered you 11.21 Monday morning. We suggest you check your spamfolder. Looking forward to seeing your response there (of course without photo or video of the product since that's been lost unfortunately) so we can help you further! ^Isabella

Geantwoord op

Yevgen Kuchak

SterSterSterSterSter
10/10

Very good

Product of service:
Thermal Printer - Combo Deal with Fanfold Paper A4

Gepubliceerd op

Volkan Kodden

SterSterSterSterLege ster
8/10

Pleasant

Product of service:
Slim wallet

Gepubliceerd op

Jake

SterSterSterSterSter
10/10

delivery in less than 24hours and material as described

Product of service:
package/letter box

Gepubliceerd op

Vnlokjb

SterSterSterSterSter
10/10

Satisfying

Product of service:
Travel bag

Gepubliceerd op

Maíla

SterSterSterSterSter
10/10

simple

Product of service:
bioimpedance scale

Gepubliceerd op

Abdi mohamed mohamud

SterSterSterSterHalve ster
9/10

love the product and fast delivery

Product of service:
smart air purifier

Gepubliceerd op

TSUTOMU OTAKE

SterSterSterSterLege ster
8/10

Silvergear

Product of service:
Bluetooth folding keyboard

Gepubliceerd op

jos van Nieuwenhoven

SterSterSterSterHalve ster
9/10

Product is working fine, the app could be improved by adding a total of all the connected outlets

Product of service:
Smartplugset with energy monitor

Gepubliceerd op

Lynn Levy

SterSterSterLege sterLege ster
6/10

I still have not received my order. Firstly the documents were missing. I had to call and write to them to fix that situation. I'm still hoping to receive my order soon.

Product of service:
Foam roller

Gepubliceerd op

Antwoord Silvergear EN

Good Morning, Thank you for your message. The tracking link has been updated today and the delivery will be soon. Could you please let us know by E-mail if you received the parcel? We thank you for your patience. With kind regards, Shrikant - Silvergear

Geantwoord op

Thais Winck

SterSterSterSterSter
10/10

Fast delivery, good quality

Product of service:
Smart scale

Gepubliceerd op

Rich Virginia

SterSterSterLege sterLege ster
6/10

It is the third time I am buying a silvergear whireless headphone "white". All the two we're broken at te same place. In the neck nearby the speakers. I hope that this one whill last. All by all well good sound.

Product of service:
Wireless headphone "white".

Gepubliceerd op

Antwoord Silvergear EN

Hi Rich, sorry to hear the first two broke. Did you contact us by email with your ordernumber? Within the warranty period, we have no problem to exchange it for you so you have a working headset. If you didn't, please mail us on customerservice@silvergear.eu so we can help you further. Kind regards, Isabella - Silvergear

Geantwoord op

Saurav Rath

SterSterSterSterSter
10/10

Really great products

Product of service:
Fan

Gepubliceerd op

Reviews

Silvergear EN verzamelt bedrijfsreviews bij Feedback Company. Het bedrijf verzamelt onafhankelijk reviews.

Silvergear EN heeft de volgende resultaten bereikt:

  • checkGemiddelde score: 8.2/10
  • check32 verzamelde reviews
  • checkEerste review geschreven op 20 juni 2022

Silvergear EN

Quality Gear For Everyone

Contact

Betrouwbaar en transparant

Om een optimale klantervaring te bieden, is het luisteren naar je klanten essentieel. Daarom meten we bij Feedback Company continue experiences. We stellen de juiste vraag, aan de juiste persoon, op het juiste moment. Ervaringen meten is key. Onze onderzoeken richten zich op Customer Experience (CX), Product Experience (PX) en Employee Experience (EX).

Feedback Company verzamelt feedback met geverifieerde gegevens van haar klanten. Het bedrijf zet zich in tegen nepreviews en verifieert de herkomst van de reviews.Klik hier voor meer informatie over Feedback Company’s reviewbeleid en hoe de reviewpagina tot stand komt.

Data Pro Code
MOA Fair Data keurmerk
Feedback Company
Google Review Partner
Elemental Water Foundation
detractors00%
passives00%
promoters00%
sadface
0
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1
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Net Promoter Score (NPS)=% Promoters - % Detractors

32 reviews

Magdalena A.

SterSterHalve sterLege sterLege ster
5/10

Automatic response no related to to the enquiry

Product of service:
Microfon

Gepubliceerd op

Antwoord Silvergear EN

Good morning, Thank you for your feedback. We are sorry to hear you don't like our automatic first e-mail. We set these up precisely to keep our customers completely informed. This way, our customers know when to expect a response from us, and this way our customers know that their e-mail arrived in good order. It also already contains some answers to questions we get very often. This way, we hope to provide our customers with service as quickly as possible during this busy period. Of course, we would love to hear from you if you have any constructive criticism about the automatic e-mail. Would you please send them to us at; customerservice@silvergear.eu. We wish you a good day. - Kind regards, Ellis from Team Silvergear

Geantwoord op

Maja Hankova

SterSterSterSterLege ster
8/10

Good

Product of service:
Bag

Gepubliceerd op

Pieter Klaps

SterLege sterLege sterLege sterLege ster
2/10

Bought the RC Boat but it malfunctioned, i contacted the Company on the website 5 days ago but never received a reply. Tried the boat again on the water but broke down and sank in the middle of a lake. Controls of the boat didn't work, it just took off and hit a rock. Flipping it with the controller had no use, since it just kept going forward. The battery drained quickly and the boat was lost. Received no feedback at my mail and Will never see the boat or money again. Used it twice, never worked.

Product of service:
RC Boat

Gepubliceerd op

Antwoord Silvergear EN

Hi Pieter, thanks for your feedback. You emailed us Saturdaynight at 18:58 and, since we're open on workdays, we answered you 11.21 Monday morning. We suggest you check your spamfolder. Looking forward to seeing your response there (of course without photo or video of the product since that's been lost unfortunately) so we can help you further! ^Isabella

Geantwoord op

Yevgen Kuchak

SterSterSterSterSter
10/10

Very good

Product of service:
Thermal Printer - Combo Deal with Fanfold Paper A4

Gepubliceerd op

Volkan Kodden

SterSterSterSterLege ster
8/10

Pleasant

Product of service:
Slim wallet

Gepubliceerd op

Jake

SterSterSterSterSter
10/10

delivery in less than 24hours and material as described

Product of service:
package/letter box

Gepubliceerd op

Vnlokjb

SterSterSterSterSter
10/10

Satisfying

Product of service:
Travel bag

Gepubliceerd op

Maíla

SterSterSterSterSter
10/10

simple

Product of service:
bioimpedance scale

Gepubliceerd op

Abdi mohamed mohamud

SterSterSterSterHalve ster
9/10

love the product and fast delivery

Product of service:
smart air purifier

Gepubliceerd op

TSUTOMU OTAKE

SterSterSterSterLege ster
8/10

Silvergear

Product of service:
Bluetooth folding keyboard

Gepubliceerd op

jos van Nieuwenhoven

SterSterSterSterHalve ster
9/10

Product is working fine, the app could be improved by adding a total of all the connected outlets

Product of service:
Smartplugset with energy monitor

Gepubliceerd op

Lynn Levy

SterSterSterLege sterLege ster
6/10

I still have not received my order. Firstly the documents were missing. I had to call and write to them to fix that situation. I'm still hoping to receive my order soon.

Product of service:
Foam roller

Gepubliceerd op

Antwoord Silvergear EN

Good Morning, Thank you for your message. The tracking link has been updated today and the delivery will be soon. Could you please let us know by E-mail if you received the parcel? We thank you for your patience. With kind regards, Shrikant - Silvergear

Geantwoord op

Thais Winck

SterSterSterSterSter
10/10

Fast delivery, good quality

Product of service:
Smart scale

Gepubliceerd op

Rich Virginia

SterSterSterLege sterLege ster
6/10

It is the third time I am buying a silvergear whireless headphone "white". All the two we're broken at te same place. In the neck nearby the speakers. I hope that this one whill last. All by all well good sound.

Product of service:
Wireless headphone "white".

Gepubliceerd op

Antwoord Silvergear EN

Hi Rich, sorry to hear the first two broke. Did you contact us by email with your ordernumber? Within the warranty period, we have no problem to exchange it for you so you have a working headset. If you didn't, please mail us on customerservice@silvergear.eu so we can help you further. Kind regards, Isabella - Silvergear

Geantwoord op

Saurav Rath

SterSterSterSterSter
10/10

Really great products

Product of service:
Fan

Gepubliceerd op

Reviews

Silvergear EN verzamelt bedrijfsreviews bij Feedback Company. Het bedrijf verzamelt onafhankelijk reviews.

Silvergear EN heeft de volgende resultaten bereikt:

  • checkGemiddelde score: 8.2/10
  • check32 verzamelde reviews
  • checkEerste review geschreven op 20 juni 2022

Silvergear EN

Quality Gear For Everyone

Contact

Betrouwbaar en transparant

Om een optimale klantervaring te bieden, is het luisteren naar je klanten essentieel. Daarom meten we bij Feedback Company continue experiences. We stellen de juiste vraag, aan de juiste persoon, op het juiste moment. Ervaringen meten is key. Onze onderzoeken richten zich op Customer Experience (CX), Product Experience (PX) en Employee Experience (EX).

Feedback Company verzamelt feedback met geverifieerde gegevens van haar klanten. Het bedrijf zet zich in tegen nepreviews en verifieert de herkomst van de reviews.Klik hier voor meer informatie over Feedback Company’s reviewbeleid en hoe de reviewpagina tot stand komt.

Data Pro Code
MOA Fair Data keurmerk
Feedback Company
Google Review Partner
Elemental Water Foundation