Reviews

Silvergear EN
8.2 / 10
32 reviews
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88% of the customers recommend this company.

32 Reviews

Magdalena A.

5/10

Automatic response no related to to the enquiry

Reply Silvergear EN:

Good morning,
Thank you for your feedback. We are sorry to hear you don't like our automatic first e-mail. We set these up precisely to keep our customers completely informed. This way, our... Good morning,
Thank you for your feedback. We are sorry to hear you don't like our automatic first e-mail. We set these up precisely to keep our customers completely informed. This way, our customers know when to expect a response from us, and this way our customers know that their e-mail arrived in good order. It also already contains some answers to questions we get very often. This way, we hope to provide our customers with service as quickly as possible during this busy period. Of course, we would love to hear from you if you have any constructive criticism about the automatic e-mail. Would you please send them to us at; customerservice@silvergear.eu. We wish you a good day. - Kind regards, Ellis from Team Silvergear

Maja Hankova

8/10

Good

Pieter Klaps

2/10

Bought the RC Boat but it malfunctioned, i contacted the Company on the website 5 days ago but never received a reply. Tried the boat again on the water but broke down and sank in the middle of a... Bought the RC Boat but it malfunctioned, i contacted the Company on the website 5 days ago but never received a reply. Tried the boat again on the water but broke down and sank in the middle of a lake. Controls of the boat didn't work, it just took off and hit a rock. Flipping it with the controller had no use, since it just kept going forward. The battery drained quickly and the boat was lost.
Received no feedback at my mail and Will never see the boat or money again. Used it twice, never worked.

Reply Silvergear EN:

Hi Pieter,
thanks for your feedback.
You emailed us Saturdaynight at 18:58 and, since we're open on workdays, we answered you 11.21 Monday morning. We suggest you check your spamfolder.... Hi Pieter,
thanks for your feedback.
You emailed us Saturdaynight at 18:58 and, since we're open on workdays, we answered you 11.21 Monday morning. We suggest you check your spamfolder.
Looking forward to seeing your response there (of course without photo or video of the product since that's been lost unfortunately) so we can help you further!
^Isabella

Yevgen Kuchak

10/10

Very good

Volkan Kodden

8/10

Pleasant

Jake

10/10

Delivery in less than 24hours and material as described

Vnlokjb

10/10

Satisfying

Maíla

10/10

Simple

Abdi mohamed mohamud

9/10

Love the product and fast delivery

TSUTOMU OTAKE

8/10

Silvergear

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