Reviews

Spiru.com
9.1 / 10
270 reviews
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93% of the customers recommend this company.

270 Reviews

Alexandros Boursinos

10/10

🌟

Reply Spiru.com:

Heel veel plezier gewenst met je bestelling en een mooie zomer toegewenst!

Katarina

6/10

I had a big issue with the package, it wasn't a discrete one at all, they had their logo on the outside of the box and that's not cool given the products that they sell and having a bit of a common... I had a big issue with the package, it wasn't a discrete one at all, they had their logo on the outside of the box and that's not cool given the products that they sell and having a bit of a common sense that most people wouldn't want everybody to know what they are buying. I could take 2 stars off rating just for that.

Most of the things I got was ok, but one of the pendulums I got was so terribly made and so obviously unsymmetrical, it looks like a mistake product that wasn't supposed to sell at all, and I definitely can't use it.

Reply Spiru.com:

Namasté Katarina,
Thank you for posting your review!
How sorry to hear that the expectation of your order was different than expected. Our company is based in the Netherlands. In the... Namasté Katarina,
Thank you for posting your review!
How sorry to hear that the expectation of your order was different than expected. Our company is based in the Netherlands. In the Netherlands it is therefore not weird for a company to let you know where the order comes from via the package. After all, we are proud of our company and like to share this with all the people who come across our boxes during a shipment.
You have the option to pass a comment on the payment page of our website. Here you can, for example, submit a request to have your order sent unrecognisable. Please note that submitting a request is not a guarantee, so in some cases your request may not be fulfilled.
If you are not satisfied with any of the products you have received, do not hesitate to contact our customer service team. They will be happy to help you find a suitable solution! Our customer service can be reached at: customerservice@spiru.com. Don't forget to include a photo that clearly shows the damage/defect.
We look forward to hearing from you!
Warm regards on behalf of Spiru

Éva Dobos

9/10

Very nice, thank you very much.

Bellevue

2/10

Never received my products. They don't answer phone calls or emails. What a scam!

Reply Spiru.com:

Namasté Bellevue,
Thank you for posting your review!
How sorry to hear that you are accusing us of scams. We checked for you and see that your messages were responded to both on 09-05 and... Namasté Bellevue,
Thank you for posting your review!
How sorry to hear that you are accusing us of scams. We checked for you and see that your messages were responded to both on 09-05 and 15-05. Perhaps our responses ended up in your SPAM box. We encourage you to check it.
Warm regards on behalf of Spiru!

Olivier T. Tabaraud

3/10

Private ritual performing on kagyupas tradition

Ramunas Cvirka

10/10

Very glad with my purchase

John Collins

10/10

Excellent

Yvonne Maijer

10/10

Super!!!

Tiago Rozeira

2/10

Nothing has been received and got no answers from your side.

Reply Spiru.com:

Namasté Tiago,
Thank you for posting your review.
How sorry to hear that you have not yet received a response from our customer service team.
All our customers receive a response on a... Namasté Tiago,
Thank you for posting your review.
How sorry to hear that you have not yet received a response from our customer service team.
All our customers receive a response on a first-come, first-served basis. As indicated in the confirmation you received from us, you will receive a response within 5 working days. We kindly ask you to wait these working days and not to send multiple messages within 24 hours, as this does not ensure that you will be contacted sooner.
We have checked for you and see that your order has already arrived.
We hope you enjoy your purchases!
Warm regards, Spiru

Aurimas Mockus

10/10

Love it

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