Reviews

Spiru.com
9.1 / 10
270 reviews
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93% of the customers recommend this company.

270 Reviews

Kathy Thys

10/10

You buy what you see, honest company and good quality. Quick delivery.

Michalis Evangelidis

10/10

Good service, the products are of high quality, good prices

Maria Brinzan

10/10

Love it!

Maria O'Sullivan

8/10

Again Delighted with the top class goods, although the post did take longer this time???

Moustafa Bahri

3/10

Weird…

Reply Spiru.com:

Namaste Moustafa,
Thank you very much for posting your review!
We have contacted you by email and were still waiting for the additional information. Unfortunately, we did not receive a... Namaste Moustafa,
Thank you very much for posting your review!
We have contacted you by email and were still waiting for the additional information. Unfortunately, we did not receive a response to our message. Perhaps it ended up in the SPAM-box.
If you would like to send us the requested information, we will look into your complaint.
Kind regards on behalf of Spiru

Nicky Austin

10/10

Very pleasant

Emma Ryan

9/10

Fantastic

Fiona Long

10/10

Fantastic

The Real

4/10

I bought the "Double Pointed Pendant Obsidian" and the metal did oxidize really quickly. So after only 3 days it was completly orange

Reply Spiru.com:

Namaste The Real,
Thank you for posting your feedback.
It is of course not our intention that you received a product that is past its date, our sincere apologies for this!
What a pity to... Namaste The Real,
Thank you for posting your feedback.
It is of course not our intention that you received a product that is past its date, our sincere apologies for this!
What a pity to hear that you are not satisfied with our customer service. They work as hard as they can, but due to the summer holidays they are not fully present. We indicate in the acknowledgement that we will respond within seven working days. Unfortunately, sending three messages within 24 hours will not speed up the response time.
We see that our customer service has now refunded you for the product you received. Again our apologies for the inconvenience!
As for the pendant, it is made of brass. This means that the pendant can discolour. Unfortunately, how quickly this can happen varies from person to person, this has to do with the degree of skin. It can also discolour faster when the pendant comes into contact with water or sweat during these hot days. Unfortunately, it cannot be prevented that the pendant will discolour.
Kind regards on behalf of Spiru.

Magdalena

1/10

I ordered there twice, until the packages were delivered all was good with the e-mail exchange and Customer Service’s communication (Julia), even with most of products that I ordered… but when I... I ordered there twice, until the packages were delivered all was good with the e-mail exchange and Customer Service’s communication (Julia), even with most of products that I ordered… but when I wanted to make a complaint - no reaction at all! The complaint was about the product that I received yesterday (4 August 2022) - a face cosmetic “Uoga Uoga” worth 20 EUR - that had an expiration date on the bottle: 11.02.2021 - it means that it was supposed to be used before February 2021, a year and a half ago!!! Since I informed about this fact yesterday morning by e-mail - no reaction from Julia/Customer Service. I expected an apology and a reimbursement but there’s silence and ignorance. All I can do is to return the cosmetic paying for the delivery worth half of the cost of the cosmetic + CO2 production and a product to be thrown away afterwards…
All the funny “Zenful” texts in your e-mails don’t make sense in the situation like this. “You are Zen”? I’m not.
“Namaste”, Spiru! What a disappointment!

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