Snabb leverans men frakten ingår inte vid retur.. fraktkostnad 300kr känns lite mastigt. Nu blev mina skor plötsligt väldigt dyra.
Styrkor
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Förbättring av tips
Retur fraktkostnaden bör ingå
Svar 21RUN:
Dear Linda,
Thank you for your feedback! We can imagine that you did not like the fact that you had to pay 300kr for your return shipment. At this moment, we don't have a cheaper option and that's why we communicate upfront that the customers has to arrange and pay in case of a return shipment: https://21run.com/se/returnera-din-bestallning
I am sorry for the inconvenience!
Best regards,
21RUN