Parcel did not arrive at all, customer service promised to check what happened and get back to me. It was nearly two weeks ago but despite my reminder they never answered again. It's easy to guess I'm not super happy with the company
Reactie 24pharma:
Dear Marcin Zejdler,
We are sorry to hear that you did not receive your parcel.
We had started an investigation into your parcel with PostNL, but it took a long time to receive a reply from them.
Unfortunately, the investigation yielded nothing and PostNL has reported your parcel missing.
We have therefore, as you wish, refunded your order.
Our sincere apologies for the inconvenience.
Kind regards,
Customer service 24pharma