I rent a car from AVIS in Hilversum, many times over the last 12 months. I tried Hertz, Hilversum, they were very rude. I tried Mywheels in Hilversum, the cars were always dirty inside and damaged outside. The man who is there most Saturday mornings is super professional, friendly to me and all customers I've seen. Even when he has a big queue, talking to everyone. On Sunday I hired a car, it was different person, super friendly and he gave me a free upgrade which was awesome! it was to be returned 9am Monday. Somehow, I went to work and forgot about the car. I called them at 850am to explain. Everyone at avis hilversum was so relaxed about it and still super professional and friendly. I returned the car by 1015am, no extra charges, no penalties, just empathetic and understanding. The team there are a credit to the AVIS brand.
Bij welke vestiging heeft u een wagen gehuurd?
Hilversum
Reactie Avis:
Dear Stuart,
Thank you for taking the time to share your experience with us, your opinion is very important to us! We really appreciate it!
We hope to serve you again soon,
Kind Regards,
Customer relations.