Reviews

8.6 / 10
4582 beoordelingen
Schrijf beoordeling

92% van de klanten beveelt dit bedrijf aan.

Reactiesnelheid
1/10
Info over verloop order
10/10
Snelheid levering
7/10
Bestelgemak
7/10
Klantvriendelijkheid
1/10
Informatie op de website
1/10
After sales
1/10

Hanna

1/10

Items not the same as on their Boots.nl web page.

Hoe omschrijft u uw ervaring met de Boots webshop?

Ordering was easy, but the problem is that when I am trying to contact customer service, nobody is answering. I ordered brushes and when I recieved the order, they were the same company, but not the brushes shown on the Boots.nl webpage. If you are going to do something like that, at least have the info that pictures and items you recieve may look different! I am not happy with this at all.

Verbeterpunten of tips

Instead of sending me this letter to give feedback, maybe actually deal with customers that need help! Im very dissapointed in your company, the UK one I have never had problems with, even customer service wrote to me the same day/or the next day. If I had known what items I would be getting, I would have not even bothered to order!!!!


Score voor Boots apotheek: 0.5/5
Beveelt u de Boots webshop aan? Nee