A competent company that knows its products inside out
Sterke punten
The first fitting did not go according to plan at all. However, the company went to extraordinary lengths to make everything right and they did a fantastic job in refitting the damaged parts of the kitchen. In fact they even improved our original design and the kitchen now looks amazing!!
It was unfortunate that we experienced these original problems but the way that the company resolved them was perfect. They did a great job of reassuring us as customers and making things right. Great customer service.
Verbeterpunten of tips
Please only outsource your kitchen fitting to absolute experts who also have a passion and respect for Bruynzeel as well as the customer.
Make sure that if you do outsource, that those companies don’t outsource to a third party. In our case we had someone that spoke negatively about Bruynzeel and clearly had no respect for our house. The result was disastrous for us and left us with a negative impression of Bruynzeel.
Fortunately, you did an amazing job in turning things around and sent literally the best kitchen fitter we have ever seen (!) to repair the poor work of your onder aannemer.
So please check your “onder aannemer” carefully and evaluate their capabilities regularly. They are the face of Bruynzeel for many of us after we have purchased the kitchen.