THEY DON'T CARE! It is just an online website that arranges independent installation partners, and do not take any responsibility for the delivery and installation planning. I have paid on 2023-04-03 and it was supposed to be installed within 4 weeks. I finally received a planning for the installation on 30 May for the installation to be on 23 June which did not happen. I had planned the whole day from 3 weeks in advance and took a day off! But then, first on 21 June at 18:58, I got a message if the installation can be done on 22 June, which of course was not possible. Then in the morning of 23 June, I got the message that the installation partner has a sick kid and cannot do it on this day! WHAT CAN I DO??? I am in touch with the installation party to hopefully find another day, and no one cares for the trouble I had to arrange everything. THEY DO NOT CARE.
Welke van de getoonde aspecten waren voor jou doorslaggevend in uw keuze voor Cvtotaal?
Betrouwbaarheid van de leverancier, Snelheid en levering, Aanbod, Alles-in-1-pakket (aanschaf en installatie), Verwachtte opbrengst/rendement, Persoonlijk advies, Kennis en vakmanschap, Prijs/kwaliteit verhouding, Ervaring van familie/vrienden
Welke tips of suggesties heb je nog voor Cvtotaal?
Please act responsibly.
Reactie Cvtotaal:
Hier is iets helemaal niet goed gegaan. Alles is inmiddels gelukkig opgelost met de klant, maar dit had niet gemoeten.
Oprechte excuses!