I really didn't like the fact that 3 of the products came without an expiration date indication, and my facial cleansing mousse came without a lid, and being a pump kind of recipient, with an open hole in its mouth, I find it antihygienic, specially during this pandemic, just like the facial cream without a protection seal lid to cover the hole where the cream comes out from.
Reactie De Groene Drogist:
Thank you for letting us know. We are sorry to hear that the lid of the mousse was not on the product. We understand your question, but don’t expect any risk, please let me know if the lid is not in the box and if you don’t have a good feeling about it. We have informed our supplier about the seal, so the manufacturer can decide to add a seal in the future. Regarding the expiration date, some products have only a batchnumber stamped in the top/sharp side of the product. To assure our customers fresh and new products, we use a batchnumber/exp date and deliverydate registration system. Despite all these measures, a mistake is always possible, and if any THT problem with a product occurs, we will always solve it…:-)