I always get great and friendly service. Today (30.3.2023) at 14:05 the guy at the reception was really hostile. He gave us orders to sit, wait, come to him etc with a very tough tone and no smile. He heard us speaking Hebrew and even asked where we're from (I just answered that we live here). We both felt he was not customer friendly. In the past I had the same feeling with him when he worked down at the safes.
Op welke vestiging bent u geweest?
Utrecht
Reactie De Nederlandse Kluis:
Dear Mr. Paran, Thank you very much for posting a review and your pleasant explanation over the phone. As a result of this contact, your experiences have been discussed internally in order to improve the service of our branch in Utrecht.
Sincerely, Rutger | De Nederlandse Kluis