Reviews

9.2 / 10
9959 beoordelingen
Schrijf beoordeling

98% van de klanten beveelt dit bedrijf aan.

Deskundigheid
8/10
Veiligheid
8/10
Medewerkers
10/10

Vladyslav Hula

10/10

Almost good

Op welke vestiging bent u geweest?

Heerenveen

Verbeterpunten of tips

1. I do not remember exactly whether I received a letter or not about the change in the working hours of your department in Heerenveen
These are very important changes, for the future, please be sure to notify

2. I am Ukrainian, I have a passport. What happens if I accidentally lose my passport? A very complicated and lengthy procedure to release a new.

We have digital documents in our country. There is a dedicated mobile app.

https://play.google.com/store/search?q=%D0%B4%D1%96%D1%8F&c=apps

I know that your government accepts our digital documents.
I really hope that if I have problems with my passport, I will be able to use your service using a digital passport in a mobile application

Kindly regards
Vladyslav Hula

Reactie De Nederlandse Kluis:

Dear Mr. Hula, thank you for the nice appreciation in your review. Via attached link I refer you to our current opening hours of our location in Heerenveen, with all general information of our branch www.denederlandsekluis.nl/vestiging/heerenveen
Because of our high security requirement we always request a physical ID (passport, ID-card, or drivers license). Only in this way we can guarantee that you alone (together with the persons added to your contract) can visit the safe deposit. If you ever run into a problem, you can contact us and we will be happy to assist you.
Yours sincerely, Rutger | De Nederlandse Kluis


Score voor De Nederlandse Kluis: 5/5
Zou u dit bedrijf aanbevelen? Ja
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