Today I was watching downstairs more than 10 minutes. 3 other people was waiting after me.
Op welke vestiging bent u geweest?
Utrecht
Verbeterpunten of tips
The new rule of taking the key out is taking long time and I can’t see what’s the point of making the whole process uncomfortable
Reactie De Nederlandse Kluis:
Dear Mr Paran, thank you for your positive review score. In response to your point of improvement. if several customers try to visit the vault at the same time or all private rooms are occupied? Then you may have to take a seat in the waiting room, you will be escorted further to your vault and a free private room as soon as possible. Our security requirements are reviewed regularly. This increases security and prevents misunderstandings. We ask for your cooperation in this. If you have any further questions please ask our staff members at the branche. We will be happy to assist you during your next vault visit. With kind regards, Rutger | De Nederlandse Kluis