We had a discussion but the second line of customer service helped me fix everything.
Verbeterpunten of tips
Don't wait for people to complain but be proactive
Reactie ENGIE Energie Nederland:
Goodmorning Valery,
Thank you for sharing your online review! We are happy to see that you were satisfied with our customer service department and that we could fix the problem for you.
Have a great day!
Lisa - ENGIE Webcare