I was ordered a fermented cod liver oil from them 3 weeks ago and till today I did not receive my order and I try to contact them they do not responding. For me it is not a good company
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I would like to get my money back but they cut all communications
Reactie Ergomax.nl:
Dear Maha,
Firstlyl, we would like to offer you our sincere apologies. It is very annoying to hear that you experienced problems with your order, communication with us and not getting a refund. We are working hard on this to improve our service.
We understand that this is frustrating, and we want to provide an appropriate solution for this. We will be happy to get in touch with you to resolve this situation for you as soon as possible.
Thanks for your feedback, and we hope to service you better in the future.
Again, we dearly apologize for the inconvenience.
Kind regards,
Team Ergomax