Something is wrong with Ergomax. No tracking number, no response to 4 emails regarding my order, and no way to get my money back.
Beschrijf hier uw ervaring
Previously I have received an email with a tracking number. This time I have not got one yet at their homepage it says they have completed the order. I spent over 400 € on supplements and I've tried to contact them by email 4 times. I've also tried to call and only come to an answering machine. Watch out! I have to probably take legal action to get my money back.
Reactie Ergomax.nl:
Dear Sami,
We are sorry to hear that you are having problems with your recent order. We are very sorry to hear that you were unable to get in touch with our customer service. We understand how annoying this is and we want to assure you that we will do everything in our power to avoid such situations in the future.
Hopefully your order has arrived by now. Should this not be the case, please contact us. We will make sure that we find a suitable solution for you.
Once again we apologize for the inconvenience.
Kind regards,
Team Ergomax