Hello, I ordered folinic acid and it was delivered as soon as vitamin B 12. I have already sent 5 emails for a few days and have not had a response. But I need folinic acid urgently. That's a shame !
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Ihre Bestellbestätigung zur Bestellung 2000158930
Reactie Ergomax.nl:
Dear Lyly,
Thank you for bringing this matter to our attention. We apologize for the inconvenience you’ve experienced with your recent order. We understand the urgency of your situation and the importance of receiving your product(s).
Our team is currently investigating what led to this error and we are taking the necessary steps to ensure it doesn’t happen again in the future.
We would like to get in touch with you to find out if you have already received your products or to clarify the delivery date of your ordered products. Again we apologize for the wait. This is not the service we want to offer our customers. We hope to be able to offer you a good service and fast delivery in the future.
Kind regards,
Team Ergomax