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Reactie Game-Outlet.nl:
We had several contacts about your return shipment of your order for the "banned" PS4.
It was no problem at all to return this to us, we offered you a refund and discount code, although the refund took maybe 1 day longer than the regular 3 working days. I can remember.
We appreciate your criticism very much, it makes us sharper, but we also appreciate it when criticism is reasonable and explained so that we can improve our service
Could you nuance and explain further what we could have done to help you better?