Generally quite good
Sterke punten
Great products, and once they are shipped they are shipped very quickly.
Verbeterpunten of tips
You guys need someone permanently on your online chats available and actually responding to people. It is very very frustrating to see "Chat with us now!" and then when you do, nothing happens for 6 hours. I sent my message at about 10 am. Just generally having better communication with customers would go a long way.