As a former customer of Haardenexpert.nl, I want to warn everyone against this deceitful and incompetent company. I made the mistake of trusting them with the installation of my fire place, and it turned out to be the worst decision of my life.
First of all, their installation team lacked the basic knowledge and expertise to carry out the installation correctly. As a result, they cut off a part of my house's piping system, causing me a total extra cost of 3000 euros. When I confronted them about the damage, they had the audacity to claim that it was my responsibility and refused to compensate me for their mistake.
Their lack of professionalism and unwillingness to take responsibility is outrageous and unacceptable. I urge everyone to stay away from this company and never trust them with anything. They will cause you nothing but stress, frustration, and financial loss.
Haardenexpert.nl is a complete scam, and they don't care about their customers' satisfaction or safety. They only care about making money at any cost, even if it means destroying your property and leaving you with the bill.
In conclusion, if you value your time, money, and sanity, stay away from Haardenexpert.nl. Don't make the same mistake I did and trust these fraudsters with your hard-earned money. They are not worth it, and you will regret it.
Sterke punten
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Reactie Haardenexpert.nl:
Als Haardenexpert raakt het ons zeer dat we door u, onterecht, in een kwaad daglicht worden gezet. Van te voren is er door ons aangegeven niet de verantwoording te willen nemen voor het boren in de verdiepingsvloer in verband met de mogelijke leidingen in dat deel. We begrijpen dat u door het raken van een leiding voor een vervelende financiële tegenvaller bent komen te staan. Om die reden zijn we u tegemoet gekomen in de kosten én organisatie om het op te lossen. Daarom vinden we het jammer om deze review te ontvangen. Maar uiteraard gaan we respectvol om met onze klanten en willen u om die reden nog veel plezier toewensen met de haard.
Met vriendelijke groet,
Team Haardenexpert