A very bad experience of a big company!!!
Sterke punten
They sold a hoek bank with one year guarantee. From the beginning one bank was not good and It had lots of cracks on it. They reply very late to finish the guarantee. Later thet sent somebody to fix the cracks he put lots of foams inside the bank and asked me to sign a paper that he has come to my house to fix the bank. I am a foreigner and I didnt know by signing this paper they wont accept the failure of the factory! the bank is so tight that you can't sit on that also higher rhannthe ither banks. I called again after 49 days they sent anither person to look and take photos and then no redponse!!! . Now after more rgan one month, They don't accept to fix that and they ask for €150 depite it has veen their fault! I suggest you never do shopping by this company! They have no. Loyalty to the customers!
Verbeterpunten of tips
Stop telling lie to people! If you can not put guarantee, so say it from the begunning!
Welk filiaal heeft uw order in behandeling genomen?
Zoetermeer
Hoe heeft u ons gevonden?
Unloyal to customers, sell with high price and no respect to your words!