Reviews

8.7 / 10
8741 beoordelingen
Schrijf beoordeling

94% van de klanten beveelt dit bedrijf aan.

Reactiesnelheid
6/10
Info over verloop order
1/10
Snelheid levering
8/10
Bestelgemak
9/10
Klantvriendelijkheid
2/10
Informatie op de website
7/10
After sales
2/10

John Sheehan

2/10

The parts I ordered arrived ok but I found they did not fit my bike. I emailed them asking for the price of a new crankset to fit the parts. I received an automated email suggesting I wanted to return the parts. I didn't. Three subsequent emails to info and sales have all been ignored. I waited 13 minutes on an (expensive) international call and never got answered. This example of customer service is appalling. I am still awaiting a response.

Sterke punten

Good product range

Verbeterpunten of tips

My experience of after-sales service suggests there isn't any.


Score voor Hollandbikeshop.com: 1/5
Zou u dit bedrijf aanbevelen? Nee
Campagnolo Chain rings