Not pleasant
Sterke punten
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Verbeterpunten of tips
- Transport policy unclear during the purchase. Mentioning during all the process that transport was for free but in the moment of payment needed to pay the transport because of living in Belgium.
- Transport delivery date changed and delayed 2 times with no empathy from the customer service, even paying the transport and not committing what they proposed. Needed to cancel 2 times the installation of the rail and the confection of the courtains.